Submissions from 2017
Determining passenger satisfaction out of platform-based amenities: A study of Kanpur Central Railway Station, Piyali Ghosh, Mohit Kr. Ojha, and Geetika
Evaluating the relationship between socially (dis)advantaged neighbourhoods and customer satisfaction of bus service in London, U.K., Emily Grisé and Ahmed El-Geneidy
Where is the happy transit rider? Evaluating satisfaction with regional rail service using a spatial segmentation approach, Emily Grisé and Ahmed El-Geneidy
Crowding in public transport: Who cares and why?, Luke Haywood, Martin Koning, and Guillaume Monchambert
What cognitive mechanisms predict travel mode choice? A systematic review with meta-analysis, Christin Hoffmann, Charles Abraham, Mathew P. White, Susan Ball, and Stephen M. Skippon
A method to directly derive taste heterogeneity of travellers’ route choice in public transport from observed routes, Sung-Pil Hong, Kyung min Kim, Geunyeong Byeon, and Yun-Hong Min
Analysing improvements to on-street public transport systems: a mesoscopic model approach, Jesper Bláfoss Ingvardson, Jonas Kornerup Jensen, and Otto Anker Nielsen
The role of information systems in non-routine transit use of university students: Evidence from Brazil and Denmark, Sigal Kaplan, Mayara Moraes Monteiro, Marie Karen Anderson, Otto Anker Nielsen, and Enilson Medeiros Dos Santos
Individually constructed criteria for perception of urban transportation means – An approach based on Kelly’s personal construct theory, Ines Kawgan-Kagan and Stephan Daubitz
Analysis of user satisfaction to promote public transportation: A pattern-recognition approach focusing on out-of-vehicle time, Sung Hoo Kim, Jin-Hyuk Chung, Sunyoung Park, and Keechoo Choi
Analysis of satisfaction factors at urban transport interchanges: Measuring travellers’ attitudes to information, security and waiting, David Lois, Andrés Monzón, and Sara Hernández
Railway transit services in Algiers: priority improvement actions based on users perceptions, José Luis Machado-León, Rocío de Oña, Tahar Baouni, and Juan de Oña
Impact of Train and Station Types on Perceived Quality of Rail Service, Fredrik Monsuur, Marcus Enoch, Mohammed Quddus, and Stuart Meek
Is rail cleaner and greener than bus?, Corinne Mulley, David A. Hensher, and David Cosgrove
An integrated MCDM approach to evaluate public transportation systems in Tehran, M. Nassereddine and H. Eskandari
Public transport service-quality elements based on real-time operational tactics, Mahmood Mahmoodi Nesheli, Avishai (Avi) Ceder, and Robin Brissaud
Latent lifestyle and mode choice decisions when travelling short distances, Carlo Giacomo Prato, Katrín Halldórsdóttir, and Otto Anker Nielsen
Comparing public bus transport service attributes in Delhi and Mumbai: Policy implications for improving bus services in Delhi, Hemant K. Suman, Nomesh B. Bolia, and Geetam Tiwari
Can bicycle relieve overcrowded metro? Managing short-distance travel in Beijing, Guibo Sun and John Zacharias
Estimation of crowding discomfort in public transport: Results from Santiago de Chile, Alejandro Tirachini, Ricardo Hurtubia, Thijs Dekker, and Ricardo A. Daziano
The Future of Mobility, Tourism and Transport Forum
What influences satisfaction and loyalty in public transport? A review of the literature, Dea van Lierop, Madhav G. Badami, and Ahmed M. El-Geneidy
Perceived Reality: Understanding the Relationship Between Customer Perceptions and Operational Characteristics, Dea van Lierop and Ahmed El-Geneidy
Optimal bus temperature for thermal comfort during a cool day, K. B. Velt and H. A.M. Daanen
A comparison of car driving, public transport and cycling experiences in three European cities, Ruth Woods and Judith Masthoff
Submissions from 2016
What Do Americans Think About Federal Tax Options to Support Public Transit, Highways, and Local Streets and Roads? Results from Year Seven of a National Survey, Asha Weinstein Agrawal and Hilary Nixon
Gender-Based Analysis of Zones of Tolerance for Transit Service Quality Considering Intelligent Transportation Systems, Farzad Arabikhan, Maria Nadia Postorino, Ariane Dupont-Kieffer, and Alexander Gegov
Exploring Bicycle and Public Transit Use by Low-Income Latino Immigrants: A Mixed-Methods Study in the San Francisco Bay Area, Jesus M. Barajas, Daniel G. Chatman, and Asha Weinstein Agrawal
Injuries to older users of buses in the UK, Jo Barnes, Andrew Morris, Ruth Welsh, Steve Summerskill, Russ Marshall, Denise Kendrick, Pip Logan, Avril Drummond, Simon Conroy, Brian Fildes, and Julie Bell
Level of service delivery of public transport and mode choice in Accra, Ghana, Dora Birago, Seth Opoku Mensah, and Somesh Sharma
Weather, transport mode choices and emotional travel experiences, Lars Böcker, Martin Dijst, and Jan Faber
Evaluating the added-value of online bus arrival prediction schemes, Oded Cats and Gerasimos Loutos
Exploring the effects of perceived values, free bus transfer, and penalties on intermodal metro–bus transfer users' intention, Yung-Hsiang Cheng and Wei-Chih Tseng
Reproducing Longitudinal In-Vehicle Traveler Experience and the Impact of a Service Reduction with Public Transit Smart Card Data, Ka Kee Alfred Chu and André Lomone
Why do urban travelers select multimodal travel options: A repertory grid analysis, Thomas Clauss and Sebastian Döppe
An ideal journey: making bus travel desirable, William Clayton, Juliet Jain, and Graham Parkhurst
Integrating train scheduling and delay management in real-time railway traffic control, Francesco Corman, Andrea D’Ariano, Alessio D. Marra, Dario Pacciarelli, and Marcella Samà
Methodology to determine service delivery levels for public transportation, Shreya Das and Debapratim Pandit
Four types of fare evasion: A qualitative study from Melbourne, Australia, Alexa Delbosc and Graham Currie
Transit passengers’ behavioural intentions: the influence of service quality and customer satisfaction, Juan de Oña, Rocio de Oña, Laura Eboli, Carmen Forciniti, and Gabriella Mazzulla
Transit service quality analysis using cluster analysis and decision trees: a step forward to personalized marketing in public transportation, Juan de Oña, Rocío de Oña, and Griselda López
Travel mode choice and travel satisfaction: bridging the gap between decision utility and experienced utility, Jonas De Vos, Patricia L. Mokhtarian, Tim Schwanen, Veronique Van Acker, and Frank Witlox
Pricing strategies for public transport, Neil Douglas
Analyzing the gap between the QOS demanded by PT users and QOS supplied by service operators, Bryan Epstein and Moshe Givoni
Evaluating the impacts and benefits of public transport design and operational measures, Masoud Fadaei and Oded Cats
Waiting time perceptions at transit stops and stations: Effects of basic amenities, gender, and security, Yingling Fan, Andrew Guthrie, and David Levinson
Estimating the impact of metro rail stations on residential property values: evidence from Tehran, Amir Forouhar
Estimating Uncertainty of Bus Arrival Times and Passenger Occupancies, Vikash V. Gayah, Zhengyao Yu, and Jonathan S. Wood
Journey towards World Class Stations: An Assessment of Platform Amenities at Allahabad Junction, Geetika Goel, Piyali Ghosh, Mohit Kumar Ojha, and Sumit Kumar
Feeder-trunk or direct lines? Economies of density, transfer costs and transit structure in an urban context, Antonio Gschwender, Sergio Jara-Díaz, and Claudia Bravo
The importance of service quality attributes in public transportation: Narrowing the gap between scientific research and practitioners' needs, Begoña Guirao, Antonio García-Pastor, and María Eugenia López-Lambas
Weakening Obstacles to Transit Use: Changes in Relationships with Child Rearing and Automobile Access from 2000 to 2010, Andrew Guthrie and Yingling Fan
Key factors for defining an efficient urban transport interchange: Users' perceptions, Sara Hernandez and Andres Monzon
Bus service quality prediction and attribute ranking: a neural network approach, Md Rokibul Islam, Md Hadiuzzaman, Rajib Banik, Md Mehedi Hasnat, Sarder Rafee Musabbir, and Sanjana Hossain
Public transport promotion policy on campus: evidence from Suranaree University in Thailand, Sajjakaj Jomnonkwao, Onanong Sangphong, Buratin Khampirat, Siradol Siridhara, and Vatanavongs Ratanavaraha
Transit Stop Environments and Waiting Time Perception: Impacts of Trees, Traffic Exposure, and Polluted Air, Marina Lagune-Reutler, Andrew Guthrie, Yingling Fan, and David Levinson
Development and test of the Perceived Accessibility Scale (PAC) in public transport, Katrin Lättman, Lars E. Olsson, and Margareta Friman
Perception of Mode-Specific Travel Time Reliability and Crowding in Multimodal Trips, Hao Li, Kun Gao, Huizhao Tu, Yueming Ding, and Lijun Sun
Public Transport Crowding Valuation: Evidence from College Students in Guangzhou, Jianrong Liu and Huiying Wen
Synchronization of Public Transport Timetabling with Multiple Vehicle Types, Tao Liu and Avishai (Avi) Ceder
Dynamics of modal choice of heterogeneous travelers with responsive transit services, Xinwei Li and Hai Yang
It’s a Matter of Time Assessment of Additional Time Budgeted for Commuting to McGill University Across Modes, Charis Loong and Ahmed El-Geneidy
Changing times – A decade of empirical insight into the experience of rail passengers in Great Britain, Glenn Lyons, Juliet Jain, and Iain Weir
The role of involvement in regards to public transit riders' perceptions of the service, José Luis Machado-León, Rocío de Oña, and Juan de Oña
Measuring the influence of bus service quality on the perception of users, Moataz Mahmoud and Julian Hine
How transport users perceive personal safety apps, Orla Thérèse McCarthy, Brian Caulfield, and Margaret O’Mahony
Passenger Satisfaction and Mental Adaptation under Adverse Conditions: Case Study in Manila, Andra Charis Mijares, Mio Suzuki, and Tetsuo Yai
Russian public transport system: the customers’ feedback on the service provision, Andrey Sergeevich Mikhaylov, Ivan Sergeevich Gumenuk, and Anna Alekseevna Mikhaylova
A utility-based travel impedance measure for public transit network accessibility, Neema Nassir, Mark Hickman, Ali Malekzadeh, and Elnaz Irannezhad
Public transport user's perception and decision assessment using tactic-based guidelines, Mahmood Mahmoodi Nesheli, Avishai (Avi) Ceder, and Simon Estines
The Impact of Transit-Oriented Development on Social Capital, Robert B. Noland, Orin T. Puniello, and Stephanie DiPetrillo
Active transport, public transport and electric car as perceived alternatives in a motorized Norwegian sample, Trond Nordfjærn, Özlem Simsekoglu, and Torbjørn Rundmo
Towards multi-modal integrated mobility systems: Views from Panama City and Barranquilla, Adriana Ortegon-Sanchez and Nick Tyler
Measuring Satisfaction with Transit and Car Trips with Use of One Logistic Regression Model, Demetrios Papaioannou and L. Miguel Martínez
Passenger Perspectives in Railway Timetabling: A Literature Review, Jens Parbo, Otto Anker Nielsen, and Carlo Giacomo Prato
Public preference for data privacy – A pan-European study on metro/train surveillance, Sunil Patil, Bhanu Patruni, Dimitris Potoglou, and Neil Robinson
Commuters’ willingness-to-pay for improvement of transfer facilities in and around metro stations – A case study in Kolkata, Shubhajit Sadhukhan, Uttam K. Banerjee, and Bhargab Maitra
How do metro stations integrate with walking environments? Results from walking access within three types of built environment in Beijing, Guibo Sun, John Zacharias, Ben Ma, and Nicolas M. Oreskovic
Identifying passenger flow characteristics and evaluating travel time reliability by visualizing AFC data: a case study of Shanghai Metro, Yanshuo Sun, Jungang Shi, and Paul M. Schonfeld
Enjoying loyalty: The relationship between service quality, customer satisfaction, and behavioral intentions in public transit, Dea van Lierop and Ahmed El-Geneidy
Profiling public transport users through perceptions about public transport providers and satisfaction with the public transport service, Paula Vicente and Elizabeth Reis
Customer satisfaction with bus rapid transit: a study of New York City select bus service applying structural equation modeling, Dan Wan, Camille Kamga, Wei Hao, Aaron Sugiura, and Eric B. Beaton
Rider perception of a “light” Bus Rapid Transit system - The New York City Select Bus Service, Dan Wan, Camille Kamga, Jun Liu, Aaron Sugiura, and Eric B. Beaton
What factors determine metro passengers’ risky riding behavior? An approach based on an extended theory of planned behavior, Xin Wan, Paul M. Schonfeld, and Qiming Li
Research Pays Off Assessing the Impacts of Real-Time Transit Information, Kari Edison Watkins and Candace Brakewood
Preferences of travellers for using automated vehicles as last mile public transport of multimodal train trips, Menno D. Yap, Gonçalo Correia, and Bart van Arem
Is the intention to use public transport for different travel purposes determined by different factors?, Suhaiza Zailani, Mohammad Iranmanesh, Tajul Ariffin Masron, and Tze-Haw Chan
Social norms and public transport usage: empirical study from Shanghai, Dong Zhang, Jan-Dirk Schmöcker, Satoshi Fujii, and Xiaoguang Yang
Submissions from 2015
The impact of Universally accessible public transport–a before and after study, Jørgen Aarhaug and Beate Elvebakk
A hierarchical customer satisfaction framework for evaluating rail transit systems of Istanbul, Nezir Aydin, Erkan Celik, and Alev Taskin Gumus
Assessment of Transit Quality of Service with Occupancy Load Factor and Passenger Travel Time Measures, Jonathan M. Bunker
Evolution of Satisfaction with Public Transport and Its Determinants in Sweden: Identifying Priority Areas, Oded Cats, Roberto F. Abenoza, Chengxi Liu, and Yusak O. Susilo
Perceived accessibility, mobility, and connectivity of public transportation systems, Yung-Hsiang Cheng and Ssu-Yun Chen
The effects of travel time and cost savings on commuters’ decision to travel on public transport routes involving transfers, Subeh Chowdhury, Avishai (Avi) Ceder, and Bradley Schwalger
En-Route Planning of Multi-Destination Public-Transport Trips Using Smartphones, Subeh Chowdhury and Nasser Giacaman
Impacts of Real-Time Passenger Information Signs in Rail Stations at the Massachusetts Bay Transportation Authority, William Chow, David Block-Schachter, and Samuel Hickey
Perceptions of Crime Prevention Through Environmental Design (CPTED) at Australian Railway Stations, Paul Cozens and Tiffany van der Linde
Knowledge of the concept Light Rail Transit: Exploring its relevance and identification of the determinants of various knowledge levels, Lieve Creemers, Hans Tormans, Tom Bellemans, Davy Janssens, Geert Wets, and Mario Cools
Spiral Plot Analysis of Variation in Perceptions of Urban Public Transport Performance Between International Cities, Graham Currie and Alexa Delbosc
Index numbers for monitoring transit service quality, Juan de Oña, Rocío de Oña, Laura Eboli, and Gabriella Mazzulla