Title

An examination of the relationship between organizational structure and transit performance.

Document Type

Report

Publication Date

2003

Subject Area

operations - performance, economics - appraisal/evaluation, organisation - performance

Keywords

Organizational effectiveness, Performance evaluations, Policy making, Qualitative analysis, Quantitative analysis, Transit operating agencies

Abstract

The objective of this research is to examine the relationship between organizational structure and performance among public transit agencies in the United States in order to determine to what extent if any transit performance is influenced or affected by organizational structure. A key question is whether different forms of transit organizational forms have different effects on performance. Increased knowledge obtained on the relationship between structure and performance can be applied in making policy or management decisions regarding transit performance or organizational change.