Practices in Assuring Employee Availability


Joel Volinski

Document Type


Publication Date


Subject Area

ridership - commuting, organisation - management


Absenteeism, Disciplines, Incentives, Intervention, Labor relations, Personnel management, Policy, Prevention, State of the art reports, Supervision, Transit operating agencies, Workers compensation


This synthesis presents state of the practice information about the various actions transit agencies (and other employers) have taken to help ensure the availability of quality employees in an increasingly competitive employment environment. It focuses on the practices and policies transit agencies have put in place to help minimize absenteeism at their agencies, from which other agencies may find useful applications. This document addresses three basic categories: (1) Preventive Measures, designed to stop absenteeism from occurring; (2) Management Interventions, utilized to deal with absenteeism that does occur; and (3) Other Management Strategies. In particular, it focuses concern on practices related to employee selection, internal motivation of employees, labor-management cooperation, supervisory involvement, incentive and discipline programs, and workers compensation programs.


Permission to link to report given by TRB