Computer-Aided Scheduling and Dispatch in Demand-Responsive Transit Services
operations - scheduling, planning - surveys, ridership - demand, literature review - literature review
Case studies, Charlotte Area Transit System, Computer aided scheduling and dispatch, Demand responsive transportation, Literature reviews, New Jersey Transit, State of the practice, Surveys, Transit operating agencies
Computer-Aided Scheduling and Dispatch in Demand-Responsive Transit Services explores the experiences of selected transit agencies, four contract service providers, and four software vendors, focusing on current practice, successful implementation of computer-aided scheduling and dispatch (CASD) systems, and impediments to success. The report summarizes the state-of-the-practice experiences of a selected group of transit agencies about the implementation and use of CASD systems employed to provide Americans with Disabilities Act and other DRT services. In addition, it identifies much of the past and ongoing research pertaining to the topic.
Permission to link to report given by TRB
Kessler, D.S. (2004). Computer-Aided Scheduling and Dispatch in Demand-Responsive Transit Services. Transit Cooperative Research Program (TCRP) Synthesis 57, published by Transportation Research Board, Washington.