Waiting for public transport services: Queueing analysis with balking and reneging behaviors of impatient passengers

Authors

Yibing Wang
Jingqiu Guo
Avishai (Avi) Ceder
Graham Currie
Wei Dong
Hao Yuan

Document Type

Journal Article

Publication Date

2014

Subject Area

mode - bus, mode - rail, ridership - behaviour

Keywords

Queues of batch arrival and bulk service, Balking, Reneging, Compound Poisson processes, Bus bridging, Public transport

Abstract

Queues of batch arrivals and bulk service including balking and reneging behaviors of customers are commonly observed in real life. This study formulates queues of this type using compound Poisson processes and determines some key probabilistic measures. Analytical investigation is undertaken yielding a range of mathematical results. The developed mathematical model and approaches apply to a variety of practical queueing processes that are featured with bulk queues, balking, and reneging. A bus bridging response to rail disruption is considered as an application example. And large-scale Monte-Carlo simulations are conducted to demonstrate the mathematical results.

Rights

Permission to publish the abstract has been given by Elsevier, copyright remains with them.

Comments

Transportation Research Part B Home Page:

http://www.sciencedirect.com/science/journal/01912615

Recommended Citation

Wang, Y., Guo, J., Ceder, A., Currie, G., Dong, W. & Yuan, H. (2014). Waiting for public transport services: Queueing analysis with balking and reneging behaviors of impatient passengers. Transportation Research Part B: Methodological, Vol. 63, pp. 53–76.