An evaluation of the transport to employment (T2E) scheme in Highland Scotland using social return on investment (SROI)

Document Type

Journal Article

Publication Date


Subject Area

land use - impacts, ridership - commuting, ridership - demand, economics - appraisal/evaluation, place - rural


Workplaces, Training programs, Social impacts, Scotland, Rural transit, Rural areas, Return on investment, Evaluation, Employment, Economic impacts, Demand responsive transportation, Child care centers


This paper presents findings from an evaluation of transport to employment (T2E) in rural Highland Scotland. T2E is a centrally coordinated shared transport service which provides access to workplace, training and childcare where no alternative transport is available. The paper assesses the social as well as economic impacts on the local community through social return on investment (SROI) analysis. Measurable social benefits were found to outweigh the investment by 3:1 suggesting the concept to be a viable solution in a climate where public transport options are limited and typically restricted by low density and dispersed populations and challenging conditions for delivery.


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