Managing Transit Construction Contract Claims


J. T. Callahan

Document Type


Publication Date


Subject Area

ridership - old people, organisation - management


Accident causes, Contracts, Disputes, Insurance claims, Loss and damage claims, Management, Public transit, Resolution, Transit management


This synthesis will be of interest to transit agency general managers, their legal, risk management, engineering and construction staffs, and others dealing with contract management issues on behalf of transit agencies. It offers information from selected transit agencies about the underlying causes of construction disputes and practices in use today to identify and resolve them before they become formal claims. The synthesis focuses on avoidance and resolution of disputes, examines ways of settling disputes at their inception, and considers the experiences of the transit industry in the use of alternative dispute resolution techniques. This report of the Transportation Research Board addresses a major focus of transit management, to maintain projects and programs within overall budget and time parameters, but does not address the experiences of the industry with regard to lawsuits involving unresolved disputes and claims.


Permission to link to report given by TRB