Title

Managing Transit's Workforce in the New Millennium

Document Type

Report

Publication Date

2002

Subject Area

planning - surveys, ridership - commuting, ridership - old people, organisation - management, literature review - literature review

Keywords

Best practices, Case studies, Guidelines, Human resources management, Labor, Labor force, Literature reviews, Management, Needs assessment, Partnerships, Personnel retention, Recruiting, Surveys, Transit operating agencies

Abstract

This report assesses the transit industry's workforce needs and prospects for the coming decades. Further, the report provides guidelines to enable employers to assess their own workforce needs, describes best practices for recruiting and retaining employees, and identifies ways to enhance or establish partnerships between management and labor for attracting, training, and maintaining a qualified workforce. Information was obtained from a literature search, surveys, and 13 case studies. The report will be helpful to transit general managers, assistant general managers, directors of human resources, and other key transit officials.

Rights

Permission to link to report given by TRB.

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