Managing Transit's Workforce in the New Millennium
planning - surveys, ridership - commuting, ridership - old people, organisation - management, literature review - literature review
Best practices, Case studies, Guidelines, Human resources management, Labor, Labor force, Literature reviews, Management, Needs assessment, Partnerships, Personnel retention, Recruiting, Surveys, Transit operating agencies
This report assesses the transit industry's workforce needs and prospects for the coming decades. Further, the report provides guidelines to enable employers to assess their own workforce needs, describes best practices for recruiting and retaining employees, and identifies ways to enhance or establish partnerships between management and labor for attracting, training, and maintaining a qualified workforce. Information was obtained from a literature search, surveys, and 13 case studies. The report will be helpful to transit general managers, assistant general managers, directors of human resources, and other key transit officials.
Permission to link to report given by TRB.
Transportation Research Board, & McGlothin Davis, Incorporated. (2002). Managing Transit's Workforce in the New Millennium. TRB's Transit Coopertive Research Program (TCRP) Report 77, published by Transportation Research Board, Washington.