Strategies for Improved Traveler Information
planning - signage/information, land use - planning
Public transit, State of the practice, Strategic planning, Traveler information and communication systems
This report will be of interest to transit managers and others interested in improving transit traveler information for current and potential customers. It provides a useful summary of the state of the practice in the area of improved transit traveler information. The result identifies transit traveler information needs, assesses the state of the art in providing transit traveler information, provides examples of customer information systems from both inside the transit industry and related industries, discusses transit traveler information as part of larger community information systems, and offers new directions for the transit industry in providing traveler information.
Permission to link to this report given by TRB.
Transportation Research Board, & Multisystems, Incorporated. (2003). Strategies for Improved Traveler Information. Transit Cooperative Research Program (TCRP) Report 92, published by Transportation Research Board, Washington.