Guidebook for Measuring, Assessing, and Improving Performance of Demand-Response Transportation
operations - performance, ridership - demand, economics - appraisal/evaluation, organisation - performance, place - urban
Demand responsive transportation, Evaluation and assessment, Handbooks, Performance measurement, Urban areas
This guidebook will be of interest to public transportation systems that provide demand-response transportation (DRT) services and to the communities they serve. The guidebook is a resource to assist DRT systems to measure, assess, and improve their performance. This guidebook focuses on DRT in urban areas.
Permission to link to the report has been given by TRB.
KFH Group, Incorporated. (2008). Guidebook for Measuring, Assessing, and Improving Performance of Demand-Response Transportation. Transit Cooperative Research Program (TCRP) Report 124, published by Transportation Research Board, Washington.