Flexible transport services: A new market opportunity for public transport

Document Type

Journal Article

Publication Date


Subject Area

place - rural, ridership - demand


public transport, policy, rural accessibility, flexible transport services, demand responsive services


The term Demand-Responsive Transport (DRT) has been increasingly applied in the last 10 years to a niche market that replaces or feeds (usually via small low floor buses or taxis) conventional transport where demand is low and often spread over a large area. More recently, the concept of DRT as a niche market has been broadened to include a wider range of flexible, demand-responsive transport services and is increasingly referred to as Flexible Transport Services (FTSs). The contention of this paper is that well-implemented FTS has the potential to revitalise bus-based public transport services which are traditionally based on fixed networks with variable geographical coverage and levels of service.


Permission to publish the abstract given by Elsevier, copyright remains with them.


Research in Transportation Economics Home Page: http://www.sciencedirect.com/science/journal/07398859