Understanding the personal security issues affecting multicultural groups on the GB railway

Document Type


Publication Date


Subject Area

planning - personal safety/crime, place - europe, mode - rail


rail user groups, minority groups, Great Britain, perceptions, personal security, information, lighting


In 2010, the Rail Personal Security Group (RPSG) expressed interest in developing a research project to better understand the personal security issues on GB railways of particular rail user groups. A steering group was formed and the study scope was restricted to perceptions of personal security on the rail network across different ethnic groups. As part of the process of scoping the work, RPSG decided that it would be useful to conduct a brief initial review of existing research on the personal security issues affecting different minority groups. This review found that the concerns that affect perceptions of personal security are relatively common between groups. In general, people travelling on the rail network report that the following factors improve their perceptions of safety: visibility of rail staff and British Transport Police officers; access to information; adequate lighting; closed circuit television (CCTV) systems; and well-maintained and monitored trains and stations. There are mixed perceptions of the effectiveness of some of these factors between groups and these differences are discussed. As a result of the review, RPSG and the steering group decided that the research project should not be pursued further because from the brief review of literature undertaken it was thought that the scope of the project had effectively already been addressed through other research.


Permission to publish has been given by RSSB, copyright remains with them.