Performance measures for public transit mobility management

Document Type


Publication Date


Subject Area

place - north america, operations - coordination, operations - performance


Mobility Management, Performance Measures, Transit Providers, Goals, Objectives, Coordinated Transportation


Mobility management is an innovative approach for managing and delivering coordinated public transportation services that embraces the full family of public transit options. At a national level, there are currently no industry recognized performance indicators to measure and monitor performance of mobility management programs. This research looks at the state of mobility management practice throughout Texas, as well as national best practices in mobility management. Additionally, this research provides an overview of the varying roles of state departments of transportation in public transit mobility management efforts. The research also presents applied mobility management for agencies seeking to implement mobility management programs as well as a menu of performance measures that can be utilized based on the type and level of program implemented.