Practical Approaches for Involving Traditionally Underserved Populations in Transportation Decisionmaking

Document Type


Publication Date


Subject Area

place - north america, policy - equity, policy - social exclusion


Best practices, Decision making, Immigrants, Low income groups, Low literacy populations, Metropolitan planning organizations, Minorities, Public participation, Public relations, State departments of transportation, Transportation departments, Transportation planning


This report provides state departments of transportation (DOTs), metropolitan planning organizations (MPOs), and other transportation agencies with a rich source of practical and effective tools, techniques, and approaches for identifying and connecting with populations that have traditionally been underserved and underrepresented in transportation decisionmaking. The report is organized in an easy-to-use format that gives transportation agency staff responsible for developing and maintaining community relationships—for one project or on a continuous basis—proven tools, techniques, and approaches to be successful. This report should be of immediate use to transportation professionals who manage, develop, or implement public involvement activities for a transportation agency.


Permission to publish the abstract has been given by Transportation Research Board, Washingtion, copyright remains with them.