Estimation of rail passenger flow and system utilization with ticket transaction and gate data

Document Type

Journal Article

Publication Date


Subject Area

mode - rail, place - asia, technology - ticketing systems, technology - passenger information, planning - methods, planning - travel demand management, planning - service improvement, ridership - behaviour, operations - performance


Rail transportation, passenger flow, dynamics, system utilization, logit model, Taiwan


Capturing the dynamics in passenger flow and system utilization over time and space is extremely important for railway operators. Previous studies usually estimated passenger flow using automatic fare collection data, and their applications are limited to a single stopping pattern and/or a single type of ticket. However, the conventional railway in Taiwan provides four types of ticket and five types of train service with a number of stopping patterns. This study develops a comprehensive framework and corresponding algorithms to map passenger flow and evaluate system utilization. A multinomial logit model is constructed and incorporated in the algorithms to estimate passenger train selection behavior. Results from the empirical studies demonstrate that the developed framework and algorithms can successfully match passengers with train services. With this tool, operators can efficiently examine passenger flow and service utilization, thereby quickly adjusting their service strategies accordingly to improve system performance.


Permission to publish the abstract has been given by Taylor&Francis, copyright remains with them.