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Submissions from 2018

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Modelling service-specific and global transit satisfaction under travel and user heterogeneity, Jaime Allen, Juan Carlos Muñoz, and Juan de Dios Ortúzar

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Users' satisfaction evolution of a metropolitan transit system in a context of economic downturn, Rocío de Oña, Joao de Abreu e Silva, Christian Muñoz-Monge, and Juan de Oña

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Formative and reflective measurement models for analysing transit service quality, Laura Eboli, Carmen Forciniti, and Gabriella Mazzulla

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Spatial variation of the perceived transit service quality at rail stations, Laura Eboli, Carmen Forciniti, and Gabriella Mazzulla

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Determinants of loyalty to public transit: A model integrating Satisfaction-Loyalty Theory and Expectation-Confirmation Theory, Xue-mei Fu, Jiang-hua Zhang, and Felix T.S. Chan

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The role of bus partnerships in Great Britain, John Godfrey and John Taylor

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Public transportation competitiveness analysis based on current passenger loyalty, Linbo Li, Yufang Bai, Ziqi Song, Anthony Chen, and Bing Wu

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How worthwhile is it to maximise customer satisfaction in public transport service contracts with a large captive user base? The case of South Africa, Mathetha Mokonyama and Christo Venter

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Making Transit Count: Performance Measures that Move Transit Projects Forward, NACTO

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Level of service and the transit neighbourhood - Observations from Dublin city and suburbs, David O'Connor and Brian Caulfield

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Service-oriented train timetabling with collaborative passenger flow control on an oversaturated metro line: An integer linear optimization approach, Jungang Shi, Lixing Yang, Jing Yang, and Ziyou Gao

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Mixed logical dynamical modeling and hybrid model predictive control of public transport operations, Isik Ilber Sirmatel and Nikolas Geroliminis

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Bus quality improvements and local commuter mode share, Justin Tyndall

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Is the mere threat enough? An empirical analysis about competitive tendering as a threat and cost efficiency in public bus transportation, Philipp Wegelin

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Using three-factor theory to identify improvement priorities for express and local bus services: An application of regression with dummy variables in the Twin Cities, Xinyi Wu, Jason Cao, and Joel Huting

Submissions from 2017

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Travel satisfaction with public transport: Determinants, user classes, regional disparities and their evolution, Roberto F. Abenoza, Oded Cats, and Yusak O. Susilo

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Rescheduling through stop-skipping in dense railway systems, Estelle Altazin, Stéphane Dauzère-Pérès, François Ramond, and Sabine Tréfond

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A fuzzy-based multi-dimensional and multi-period service quality evaluation outline for rail transit systems, Nezir Aydin

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An ontology-based framework to support performance monitoring in public transport systems, Filippo Benvenuti, Claudia Diamantini, Domenico Potena, and Emanuele Storti

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A real-time conflict solution algorithm for the train rescheduling problem, Andrea Bettinelli, Alberto Santini, and Daniele Vigo

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Passenger routing for periodic timetable optimization, Ralf Borndörfer, Heide Hoppmann, and Marika Karbstein

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Integration of duty scheduling and rostering to increase driver satisfaction, Ralf Borndörfer, Christof Schulz, Stephan Seidl, and Steffen Weider

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The new public transport pricing in Madrid Metropolitan Area: A welfare analysis, Mercedes Burguillo, Desiderio Romero-Jordán, and José Félix Sanz-Sanz

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The San Francisco Travel Quality Study: tracking trials and tribulations of a transit taker, Andre Carrel, Raja Sengupta, and Joan L. Walker

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How can public transit get people out of their cars? An analysis of transit mode choice for commute trips in Los Angeles, Sandip Chakrabarti

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Route effect on the perception of public transport services quality, Jorge Chica-Olmo, Héctor Gachs-Sánchez, and Carmen Lizarraga

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Effects of transit bus interior configuration on performance of wheeled mobility users during simulated boarding and disembarking, Clive D'Souza, Victor Paquet, James A. Lenker, and Edward Steinfeld

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Modelling perceived quality for urban public transport systems using weighted variables and random parameters, Eneko Echaniz, Luigi dell’Olio, and Ángel Ibeas

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Understanding the effects of economic crisis on public transport users’ satisfaction and demand, Dimitrios Efthymiou and Constantinos Antoniou

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Factors affecting bus users’ satisfaction in times of economic crisis, Dimitrios Efthymiou, Constantinos Antoniou, Yannis Tyrinopoulos, and Eleana Skaltsogianni

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Get on board: Assessing an all-door boarding pilot project in Montreal, Canada, Ahmed El-Geneidy, Dea van Lierop, Emily Grisé, Geneviève Boisjoly, Derrick Swallow, Lesley Fordham, and Thomas Herrmann

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Understanding public transit use behavior: integration of the theory of planned behavior and the customer satisfaction theory, Xuemei Fu and Zhicai Juan

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Line pool generation, Philine Gattermann, Jonas Harbering, and Anita Schöbel

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Determining passenger satisfaction out of platform-based amenities: A study of Kanpur Central Railway Station, Piyali Ghosh, Mohit Kr. Ojha, and Geetika

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Evaluating the relationship between socially (dis)advantaged neighbourhoods and customer satisfaction of bus service in London, U.K., Emily Grisé and Ahmed El-Geneidy

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Comparing Chinese and Non-Chinese Bus Rapid Transit Systems: Evidence from Evaluating Global Systems on the Basis of Bus Rapid Transit Design Indicators, Pablo Guarda, Juan Miguel Velásquez, Thet Hein Tun, Xumei Chen, and Guo Zhong

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Structural equation modeling of user satisfaction of bus transit service quality based on stated preferences and latent variables, Md Hadiuzzman, Tanmay Das, Md Mehedi Hasnat, Sanjana Hossain, and Sarder Rafee Musabbir

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Home-end and activity-end preferences for access to and egress from train stations in the Copenhagen region, Katrín Halldórsdóttir, Otto Anker Nielsen, and Carlo Giacomo Prato

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Identifying Key Factors of Rail Transit Service Quality: An Empirical Analysis for Istanbul, Erkan Isikli, Nezir Aydin, Erkan Celik, and Alev Taskin Gumus

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Econometric analysis of the link between public transport accessibility and employment, Daniel Johnson, Marco Ercolani, and Peter Mackie

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A Nash equilibrium formulation of a tradable credits scheme for incentivizing transport choices: From next-generation public transport mode choice to HOT lanes, Salem Lahlou and Laura Wynter

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Role of governance in the achievement of 20-fold increase in bus ridership – A case study of Taichung City, Liang-Tay Lin, Chao-Fu Yeh, Simon C.Y. Chen, and Chi-Chang Huang

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Analysis of satisfaction factors at urban transport interchanges: Measuring travellers’ attitudes to information, security and waiting, David Lois, Andrés Monzón, and Sara Hernández

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Improving recovery-to-optimality robustness through efficiency-balanced design of timetable structure, Chao Lu, Jinjin Tang, Leishan Zhou, Yixiang Yue, and Zhitong Huang

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Railway transit services in Algiers: priority improvement actions based on users perceptions, José Luis Machado-León, Rocío de Oña, Tahar Baouni, and Juan de Oña

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Modeling the Impact of Transit Fare Change on Passengers’ Accessibility, Zhenyuan (Eric) Ma, Abdul Rahman Masoud, and Ahmed O. Idris

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Improving Livability Using Green and Active Modes: A Traffic Stress Level Analysis of Transit, Bicycle, and Pedestrian Access and Mobility, Maaza C. Mekuria, Bruce Appleyard, and Hilary Nixon

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Planning Approaches in Contracted Fixed-Route Bus Transit Service in the United States: Private Sector’s Role in the Planning Process and Its Influence on Performance Outcomes, Joel Mendez and Jeffrey R. Brown

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Impact of Train and Station Types on Perceived Quality of Rail Service, Fredrik Monsuur, Marcus Enoch, Mohammed Quddus, and Stuart Meek

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A Framework for Measuring the Spatial Equity in the Distribution of Public Transportation Benefits, Seyyed Amir Hosein Mortazavi and Meisam Akbarzadeh

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An integrated MCDM approach to evaluate public transportation systems in Tehran, M. Nassereddine and H. Eskandari

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Public transport service-quality elements based on real-time operational tactics, Mahmood Mahmoodi Nesheli, Avishai (Avi) Ceder, and Robin Brissaud

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The Scandinavian Way to Better Public Transport, Tom Rye

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Rationality of fare increment for improvement of transfer facilities at metro stations: An experience in Kolkata, Shubhajit Sadhukhan, Uttam K. Banerjee, and Bhargab Maitra

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Schedule-free high-frequency transit operations, Gabriel E. Sánchez-Martínez, Nigel H.M. Wilson, and Haris N. Koutsopoulos

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Improved understanding of the relative quality of bus public transit using a balanced approach to performance data normalization, Mark Trompet, Richard J. Anderson, and Daniel J. Graham

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Bang for the buck: Toward a rapid assessment of urban public transit from multiple perspectives in North America, David Verbich, Madhav G. Badami, and Ahmed M. El-Geneidy

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Evaluating public transit services for operational efficiency and access equity, Ran Wei, Xiaoyue Liu, Yongjian Mu, Liming Wang, Aaron Golub, and Steven Farber

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Effects of timetable related service quality on rail demand, Phill Wheat and Mark Wardman

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Estimating Distributions of Walking Speed, Walking Distance, and Waiting Time with Automated Fare Collection Data for Rail Transit, Xiaoyan Xie and Fabien Leurent

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Research and development of automatic train operation for railway transportation systems: A survey, Jiateng Yin, Tao Tang, Lixing Yang, Jing Xun, Yeran Huang, and Ziyou Gao

Submissions from 2016

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Gender-Based Analysis of Zones of Tolerance for Transit Service Quality Considering Intelligent Transportation Systems, Farzad Arabikhan, Maria Nadia Postorino, Ariane Dupont-Kieffer, and Alexander Gegov

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To contract or to operate publicly? Observations from the bus service reform transition process in Malta, Thérèse Bajada and Helena Titheridge

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The limits of analyzing service quality data in public transport, Jan U. Becker and Sönke Albers

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The best of times and the worst of times: A new best–worst measure of attitudes toward public transport experiences, Matthew J. Beck and John M. Rose

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New routes on old railways: increasing rail’s mode share within the constraints of the existing railway network, Simon P. Blainey, John Armstrong, Andrew S. J. Smith, and John M. Preston

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The role of passenger-centric innovation in the future of public transport, Tiago Camacho, Marcus Foth, Andry Rakotonirainy, Markus Rittenbruch, and Jonathan Bunker

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Transit Service Reliability: Analyzing Automatic Vehicle Location (AVL) Data for On-Time Performance and Identifying Conditions Leading to Service Degradation, Fabian Cevallos

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Tool to Assess Regional Public Transport Plans for Integrated Systems, Subeh Chowdhury, Yuval Hadas, and Muhammad Patel

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Integrating train scheduling and delay management in real-time railway traffic control, Francesco Corman, Andrea D’Ariano, Alessio D. Marra, Dario Pacciarelli, and Marcella Samà

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Public transport demand: dynamic panel model analysis, Manel Daldoul, Sami Jarboui, and Ahlem Dakhlaoui

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Demand-Sensitive Candidate Route Generation Algorithm, Elis Reny A. Davanzo and Ahmed Osman Idris

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BRT in Brazil: Designing services in function of given infrastructure projects or designing infrastructure in function of established service quality patterns?, Joaquim José Guilherme de Aragão, Yaeko Yamashita, and Romulo Dante Orrico Filho

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Transit passengers’ behavioural intentions: the influence of service quality and customer satisfaction, Juan de Oña, Rocio de Oña, Laura Eboli, Carmen Forciniti, and Gabriella Mazzulla

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Transit service quality analysis using cluster analysis and decision trees: a step forward to personalized marketing in public transportation, Juan de Oña, Rocío de Oña, and Griselda López

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Pricing strategies for public transport, Neil Douglas

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Analyzing the gap between the QOS demanded by PT users and QOS supplied by service operators, Bryan Epstein and Moshe Givoni

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Estimation of Short-Term Bus Travel Time by Using Low-Resolution Automated Vehicle Location Data, Yashar Zeinali Farid, Eleni Christofa, and Laurel Paget-Seekins

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Estimating Uncertainty of Bus Arrival Times and Passenger Occupancies, Vikash V. Gayah, Zhengyao Yu, and Jonathan S. Wood

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Journey towards World Class Stations: An Assessment of Platform Amenities at Allahabad Junction, Geetika Goel, Piyali Ghosh, Mohit Kumar Ojha, and Sumit Kumar

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Using smart card and GPS data for policy and planning: The case of Transantiago, Antonio Gschwender, Marcela Munizaga, and Carolina Simonetti

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The importance of service quality attributes in public transportation: Narrowing the gap between scientific research and practitioners' needs, Begoña Guirao, Antonio García-Pastor, and María Eugenia López-Lambas

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The role of real- time crowdsourced information and technology in supporting traveller information and network efficiency June 2016, Dale Harris, Dave Smith, Carl O’Neil, and Jeremy Severinsen

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Methodology for Evaluating Potential for Limited-Stop Bus Service Along Existing Local Bus Corridors, Nicholas Hart

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‘Super simple stuff?’: crafting quiet in trains between Newcastle and Sydney, Ainsley Hughes, Kathleen Mee, and Adam Tyndall

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Bus service quality prediction and attribute ranking: a neural network approach, Md Rokibul Islam, Md Hadiuzzaman, Rajib Banik, Md Mehedi Hasnat, Sarder Rafee Musabbir, and Sanjana Hossain

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Public transport promotion policy on campus: evidence from Suranaree University in Thailand, Sajjakaj Jomnonkwao, Onanong Sangphong, Buratin Khampirat, Siradol Siridhara, and Vatanavongs Ratanavaraha

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A case for negotiated performance-based contracting rather than competitive tendering in government public transport (bus) service procurement, Peter Kavanagh

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A delay root cause discovery and timetable adjustment model for enhancing the punctuality of railway services, Wei-Hsun Lee, Li-Hsien Yan, and Chien-Ming Chou

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Enhanced Huff model for estimating Park and Ride (PnR) catchment areas in Perth, WA, Ting (Grace) Lin, Jianhong (Cecilia) Xia, Todd P. Robinson, Doina Olaru, Brett Smith, John Taplin, and Buyang Cao

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Changing times – A decade of empirical insight into the experience of rail passengers in Great Britain, Glenn Lyons, Juliet Jain, and Iain Weir

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The role of involvement in regards to public transit riders' perceptions of the service, José Luis Machado-León, Rocío de Oña, and Juan de Oña

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Measuring the influence of bus service quality on the perception of users, Moataz Mahmoud and Julian Hine

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Russian public transport system: the customers’ feedback on the service provision, Andrey Sergeevich Mikhaylov, Ivan Sergeevich Gumenuk, and Anna Alekseevna Mikhaylova

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Public transport user's perception and decision assessment using tactic-based guidelines, Mahmood Mahmoodi Nesheli, Avishai (Avi) Ceder, and Simon Estines

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Towards multi-modal integrated mobility systems: Views from Panama City and Barranquilla, Adriana Ortegon-Sanchez and Nick Tyler

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Optimal allocation of vehicles to bus routes using automatically collected data and simulation modelling, Gabriel E. Sánchez-Martínez, Haris N. Koutsopoulos, and Nigel H.M. Wilson

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Real-time holding control for high-frequency transit with dynamics, G. E. Sánchez-Martínez, H. N. Koutsopoulos, and N. H.M. Wilson

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Creating a Bus Rapid Transit Boulevard: Making Woodhaven Boulevard Select Bus Service Work for Transit, Traffic, and the Public in Queens, New York, Varanesh Singh, Eric B. Beaton, Taylor Reiss Gouge, and Nina Harvey Schatmeier

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Don’t stop just yet! A simple, effective, and socially responsible approach to bus-stop consolidation, Colin Stewart and Ahmed El-Geneidy