Transport for the transport disadvantaged: A review of service delivery models in New South Wales

Document Type

Journal Article

Publication Date


Subject Area

ridership - disadvantage, mode - mass transit


Transportation disadvantaged persons, Transit, Subsidies, Public transit, New South Wales (Australia), New South Wales, Mass transit, Local transit, Comparative studies, Case studies


This paper discusses the service delivery models for providing transport for those in the community who cannot access mainstream public transport. A number of service approaches for providing transport for the transport disadvantaged are being tried in various States of Australia. The focus of this paper is on the experience in New South Wales and compares the approaches for providing transport to a specific target population through the Community Transport organizations with the community development approach and a broader approach of subsidy provisions under the commercial bus contracts.


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