Document Type

Journal Article

Publication Date


Subject Area

operations - scheduling, planning - signage/information, ridership - commuting, organisation - management, mode - subway/metro


Transportation operations, Transportation management, TRANSCOM (Program), Technological innovations, Teamwork, State of New York, State departments of transportation, Regional transportation, New York State Metropolitan Transportation Authority, New York (State), New Jersey, Metropolitan Transportation Authority (New York City), Metropolitan transportation authority, Intrastate transportation, Interagency relations, Information services, Information dissemination, Information centers, Cooperation, Construction scheduling, Connecticut, Collaboration, Advanced technology


TRANSCOM is a coalition of 14 highway. transit, and public safety agencies in the New York/New Jersey/Connecticut area that was created in 1986 to provide a cooperative, coordinated approach to regional transportation management. TRANSCOM's Operations Information Center collects and disseminates real-time regional incident and construction information, 24 hours a day, through an extensive notification network. The Regional Construction Coordination Program maintains a long-term database of all construction in the region, allowing staff to locate potential conflicts between construction projects, notify the agencies involved, identify ways of mitigating the conflicts, and assist the member agencies in implementing solutions. Under TRANSCOM's Technology Development Program, intelligent transportation system technologies are tested and implemented to improve the quality, timeliness, and dissemination of information to member agencies and the public.