Examining the Influence of Multidestination Service Orientation on Transit Service Productivity: A Multivariate Analysis

Document Type

Journal Article

Publication Date


Subject Area

planning - route design, place - urban, mode - mass transit


Urban transit, Transit, Routes and routing, Ridership, Public transit, Productivity, Production rate, Patronage (Transit ridership), Mass transit, Local transit, Level of service, Decentralization


Although transit agencies added service in the decade between 1990 and 2000, the ridership increase failed to keep pace with the service increase, resulting in a decline in service productivity. Studies partly attribute this phenomenon to transit agency decisions to decentralize their service rather than focus on serving the traditional central business district market. The current paper investigates whether a non-traditional, decentralized service orientation, called multidestination service, results in reduced service productivity. The authors found that, although the trend toward productivity declines is continuing, metropolitan areas whose transit agencies pursued a multidestination service orientation did not experience lower productivity and in many cases experienced higher productivity as a result of this service decision.