Attitudinal Study on a Reciprocal Community Transport System in Japan

Document Type

Journal Article

Publication Date


Subject Area

ridership - drivers, ridership - old people, policy - sustainable, mode - paratransit, mode - community transport


Travel by mode, Sustainable transportation, Special user groups, Senior citizens, Ridesharing, Paratransit services, Older people, Older drivers, Old people, Mobility, Japan, Elderly persons, Elderly drivers, Dial a ride, Aged drivers, Aged, Accessibility


In Japan, some mass transit companies were withdrawn from bus services in local municipalities after deregulation in 2002. Elderly people without a driver's license cannot help but depend on transport services provided by family members, a municipality, or on remaining public transportation whose stations might be far from their residences. To establish a new sustainable community transport, the authors propose a reciprocal community transport system consisting of volunteer ride-sharing transport services provided by residents with their own cars. Naganuma, Hokkaido was applied as a case study and a questionnaire survey was conducted. It was identified that there were enough potential transport service providers to cover the transport demand of potential service users. However, sufficient countermeasures against traffic accidents was found to be an issue to be overcome to secure the positive participation of residents in the transport system.