The accuracy of real time information: a detailed case study
planning - signage/information
The provision of real time information is increasingly common in the public transport networks of the United Kingdom as local operators and authorities seek to increase patronage by improving the level of information offered to passengers and the overall quality of service provided. This paper presents an innovatory method of evaluating the accuracy of real time information systems based on surveys carried out by Transport and Travel Research (TTR) in two major conurbations within the United Kingdom. The method allows a detailed examination of the accuracy of real time information according to a number of different variables such as by vehicle, bus stop, day of the week and time of day, enabling local operators and authorities to pin point and improve problem areas within a system.
Bradley, J., & James, N. (1996). The accuracy of real time information: a detailed case study. Paper from The Association for European Transport Conference held on 1 January 1996.