GUIDE: identifying good and bad practice in passenger transport interchange

Document Type

Conference Paper

Publication Date


Subject Area

infrastructure - interchange/transfer


An increased public transport share of travel is essential for the long-term well-being of most urban areas, as is encouragement of more sustainable modes such as cycling and walking. Improving the accessibility of public transport and the quality of interchange between public transport services is a crucial factor if the overall attractiveness of public transport is to be enhanced. Interest in the subject of the passenger interchange has grown over the last few years and has been steadily supported by the European Commission. The GUIDE project is sponsored by the EC DG7 within the 4th Framework Programme. This paper is the second GUIDE paper. During last year's ETC we reported on the project's objectives, structure and methodological issues as well as initial results from the literature review and planning of the next phases. Since then the literature review and the survey of current practice have been completed. The former covered over 500 references, of wl~ch 80 have been reviewed in detail and an overview has been compiled. The latter involved a detailed survey of over 80 interchanges in 22 cities in nine different countries across Europe and quantitative analysis addressing a number of issues such as city characteristics, levels of interchange, public transport demand and supply, etc. has been reported. In addition, the results from qualitative surveys of passengers' perceptions of interchanges in France have been reported. Since summer 1998 the study has focused on case studies, with methodology and selection guided by the previous two phases. A total of twenty case studies have been carried out and have been grouped into site-specific and subject case study categories. Within the site-specific studies a total of 14 interchange sites in eight cities (in five countries) have been studied in detail. The subject case studies feature a number of topics ranging from funding and evaluation to operation planning and management. This paper will provide an overview of the findings of the literature review and the surveys of current practice and passengers' perceptions. Then it will pick out key features of the results and experience gained from the case studies, and identify some lessons learned for intermodal transport, illustrating and analysing examples 0f good and bad practice.


Permission to publish abstract given by AET.