Transit Agency Practices in Interacting with People Who Are Homeless: A Synthesis of Transit Practice


Daniel K. Boyle

Document Type


Publication Date


Subject Area

place - north america, literature review - literature review, planning - surveys, planning - personal safety/crime, policy - social exclusion


public transit, homelessness, law enforcement, social service agencies


TRB's Transit Cooperative Research Program (TCRP) Synthesis 121: Transit Agency Practices in Interacting with People Who Are Homeless reports on effective practices, approaches, and outcomes regarding interactions within the transit industry with people who are homeless. A literature review summarizes policies and practices used in both the transit and library communities. Because public libraries are similar to public transportation in offering services to all members of the general public and in being viewed as a safe haven for people who are homeless, the literature review includes an examination of library policies and procedures related to people who are homeless.


Permission to publish the abstract has been given by Transportation Research Board, Washington, copyright remains with them.