En-Route Planning of Multi-Destination Public-Transport Trips Using Smartphones
place - australasia, ridership - perceptions, technology - intelligent transport systems
Public transport, mobile applications, mobile devices
Public transport travelers require well-integrated, real-time information systems to use a network. The objective of this study was twofold: (1) to develop a model to determine the effect of personalized information provision through smartphones on user ability to plan multi-destination trips, and (2) to understand user perception of riding public transport aided by real-time, multi-destination trip-planning smartphone applications. Auckland Pioneer was developed for multi-destination trip planning and integrates real-time public transport services with search functions for places of interest. A test trial was conducted in Auckland, New Zealand, and the findings show the effects of the application on multi-destination trip planning in comparison to traditional information sources such as Google Transit. This research contributes to existing literature by demonstrating the importance of personalized information en-route for user multi-destination trip planning. With information to assist trip planning and provide step-by-step guidance en-route, users tend to feel more confident to ride public transport.
Permission to publish the abstract has been given by the Journal of Public Transportation, copyright remains with them.
Chowdhury, S., & Giacaman, N. (2015). En-Route Planning of Multi-Destination Public-Transport Trips Using Smartphones. Journal of Public Transportation, 18 (4): 31-45. DOI: http://dx.doi.org/10.5038/2375-0901.18.4.3