A Qualitative Case Study on Inadequate Public Transport System and Its Social Impact on People in Dhaka

Document Type

Journal Article

Publication Date


Subject Area

infrastructure - fleet management, infrastructure - right of way, planning


Case Study, Public Transport, Qualitative Content Analysis, Social Impact Assessment, Urban Transport.


This case study research assesses the social impacts of inadequate transport facilities on the people of the city of Dhaka using the qualitative content analysis method. From livelihood to the urban communities’ mobility, all life-related matters are directly or indirectly related to public transport. However, the transport system in this city is one of the worst in the world. Hence, there is an absolute necessity to examine the inadequate transport facilities of the present transit system and their social effects on the people living in this city. Vanclay’s Social Impact Assessment was integrated to investigate the impact. In six specific gateways of Dhaka, indepth interviews with 1800 respondents were carried out to know about the social impacts of insufficient public transport facilities. The social impacts of inadequate transport facilities create problematic conditions specifically for the low and middle-income communities of Dhaka, aggravating traffic danger, absence of protection and safety, social isolation, reduced mobilities, loss of social capital, cultural deprivation, absence of social interaction, family estrangement, travel cost, deficiency of transport accessibility. In the future, it will have serious repercussions for its residents.