Impacts of the built environment at bus stops on perceived waiting time
Document Type
Journal Article
Publication Date
2025
Subject Area
place - asia, place - urban, mode - bus, infrastructure - stop, planning - surveys, ridership - perceptions, land use - impacts
Keywords
Public transportation, transit, bus, waiting time, built environment
Abstract
Perceived waiting time for the bus is a key factor affecting bus ridership. However, few studies have examined the relationship between the built environment at bus stops and perceived waiting time for buses. Based on a survey consisting of 628 participants from Xi’an, China, we employed multilevel models and a path analysis approach to investigate the association between the built environment at bus stops and perceived waiting time, adjusted for individual trip and sociodemographic attributes. The results revealed that bus stops equipped with fences, shelters, historical styles, and bus lanes were negatively related to perceived waiting time, whereas more waiting people were positively associated with perceived waiting time. However, the positive effect of waiting was weakened by fences. Moreover, fences, shelters, historical styles, bus lanes, and fewer waiting people reduced perceived waiting time by decreasing objective waiting time. These findings help transportation planners better design bus stops.
Rights
Permission to publish the abstract has been given by Taylor&Francis, copyright remains with them.
Recommended Citation
Zhu, J., Qian, W., Yin, C., & Fan, Y. (2025). Impacts of the built environment at bus stops on perceived waiting time. Transportmetrica B: Transport Dynamics, 13(1), 2575960.
