e-Transit: Electronic Business Strategies for Public Transportation, Volume 4: Advanced Features of Transit Websites
Document Type
Report
Publication Date
2003
Subject Area
planning - signage/information, technology - passenger information, mode - bus
Keywords
Automated itinerary planners, CD-ROM, Electronic mail, Passenger information systems, Public relations, Public transit, Real time information, Websites (Information retrieval)
Abstract
This volume, Volume 4 of TCRP Report 84, "e-Transit: Electronic Business Strategies for Public Transportation," explores the potential of the following advanced website features for the transit industry: automated itinerary planners, real-time customer information, e-mail notification systems, and customer relationship management. This report may be used by senior managers, website design managers, operations managers, and technical and other professional employees.
Rights
Permission to link to this report given by TRB.
Recommended Citation
Transportation Research Board, & Multisystems, Incorporated. (2003). e-Transit: Electronic Business Strategies for Public Transportation, Volume 4: Advanced Features of Transit Websites. TRB's Transit Cooperative Research Program (TCRP) Report 84: e-Transit: Electronic Business Strategies for Public Transportation, Volume 4, published by Transportation Research Board, Washington
