Submissions from 2016
To contract or to operate publicly? Observations from the bus service reform transition process in Malta, Thérèse Bajada and Helena Titheridge
The limits of analyzing service quality data in public transport, Jan U. Becker and Sönke Albers
The best of times and the worst of times: A new best–worst measure of attitudes toward public transport experiences, Matthew J. Beck and John M. Rose
New routes on old railways: increasing rail’s mode share within the constraints of the existing railway network, Simon P. Blainey, John Armstrong, Andrew S. J. Smith, and John M. Preston
The role of passenger-centric innovation in the future of public transport, Tiago Camacho, Marcus Foth, Andry Rakotonirainy, Markus Rittenbruch, and Jonathan Bunker
Tool to Assess Regional Public Transport Plans for Integrated Systems, Subeh Chowdhury, Yuval Hadas, and Muhammad Patel
Integrating train scheduling and delay management in real-time railway traffic control, Francesco Corman, Andrea D’Ariano, Alessio D. Marra, Dario Pacciarelli, and Marcella Samà
Public transport demand: dynamic panel model analysis, Manel Daldoul, Sami Jarboui, and Ahlem Dakhlaoui
Demand-Sensitive Candidate Route Generation Algorithm, Elis Reny A. Davanzo and Ahmed Osman Idris
BRT in Brazil: Designing services in function of given infrastructure projects or designing infrastructure in function of established service quality patterns?, Joaquim José Guilherme de Aragão, Yaeko Yamashita, and Romulo Dante Orrico Filho
Transit passengers’ behavioural intentions: the influence of service quality and customer satisfaction, Juan de Oña, Rocio de Oña, Laura Eboli, Carmen Forciniti, and Gabriella Mazzulla
Transit service quality analysis using cluster analysis and decision trees: a step forward to personalized marketing in public transportation, Juan de Oña, Rocío de Oña, and Griselda López
Pricing strategies for public transport, Neil Douglas
Analyzing the gap between the QOS demanded by PT users and QOS supplied by service operators, Bryan Epstein and Moshe Givoni
Estimation of Short-Term Bus Travel Time by Using Low-Resolution Automated Vehicle Location Data, Yashar Zeinali Farid, Eleni Christofa, and Laurel Paget-Seekins
Estimating Uncertainty of Bus Arrival Times and Passenger Occupancies, Vikash V. Gayah, Zhengyao Yu, and Jonathan S. Wood
Journey towards World Class Stations: An Assessment of Platform Amenities at Allahabad Junction, Geetika Goel, Piyali Ghosh, Mohit Kumar Ojha, and Sumit Kumar
Using smart card and GPS data for policy and planning: The case of Transantiago, Antonio Gschwender, Marcela Munizaga, and Carolina Simonetti
The importance of service quality attributes in public transportation: Narrowing the gap between scientific research and practitioners' needs, Begoña Guirao, Antonio García-Pastor, and María Eugenia López-Lambas
The role of real- time crowdsourced information and technology in supporting traveller information and network efficiency June 2016, Dale Harris, Dave Smith, Carl O’Neil, and Jeremy Severinsen
Methodology for Evaluating Potential for Limited-Stop Bus Service Along Existing Local Bus Corridors, Nicholas Hart
‘Super simple stuff?’: crafting quiet in trains between Newcastle and Sydney, Ainsley Hughes, Kathleen Mee, and Adam Tyndall
Bus service quality prediction and attribute ranking: a neural network approach, Md Rokibul Islam, Md Hadiuzzaman, Rajib Banik, Md Mehedi Hasnat, Sarder Rafee Musabbir, and Sanjana Hossain
Public transport promotion policy on campus: evidence from Suranaree University in Thailand, Sajjakaj Jomnonkwao, Onanong Sangphong, Buratin Khampirat, Siradol Siridhara, and Vatanavongs Ratanavaraha
A case for negotiated performance-based contracting rather than competitive tendering in government public transport (bus) service procurement, Peter Kavanagh
A delay root cause discovery and timetable adjustment model for enhancing the punctuality of railway services, Wei-Hsun Lee, Li-Hsien Yan, and Chien-Ming Chou
Enhanced Huff model for estimating Park and Ride (PnR) catchment areas in Perth, WA, Ting (Grace) Lin, Jianhong (Cecilia) Xia, Todd P. Robinson, Doina Olaru, Brett Smith, John Taplin, and Buyang Cao
Changing times – A decade of empirical insight into the experience of rail passengers in Great Britain, Glenn Lyons, Juliet Jain, and Iain Weir
The role of involvement in regards to public transit riders' perceptions of the service, José Luis Machado-León, Rocío de Oña, and Juan de Oña
Measuring the influence of bus service quality on the perception of users, Moataz Mahmoud and Julian Hine
Russian public transport system: the customers’ feedback on the service provision, Andrey Sergeevich Mikhaylov, Ivan Sergeevich Gumenuk, and Anna Alekseevna Mikhaylova
Public transport user's perception and decision assessment using tactic-based guidelines, Mahmood Mahmoodi Nesheli, Avishai (Avi) Ceder, and Simon Estines
Towards multi-modal integrated mobility systems: Views from Panama City and Barranquilla, Adriana Ortegon-Sanchez and Nick Tyler
Optimal allocation of vehicles to bus routes using automatically collected data and simulation modelling, Gabriel E. Sánchez-Martínez, Haris N. Koutsopoulos, and Nigel H.M. Wilson
Real-time holding control for high-frequency transit with dynamics, Gabriel E. Sánchez-Martínez, Haris N. Koutsopoulos, and Nigel H.M. Wilson
Creating a Bus Rapid Transit Boulevard: Making Woodhaven Boulevard Select Bus Service Work for Transit, Traffic, and the Public in Queens, New York, Varanesh Singh, Eric B. Beaton, Taylor Reiss Gouge, and Nina Harvey Schatmeier
Don’t stop just yet! A simple, effective, and socially responsible approach to bus-stop consolidation, Colin Stewart and Ahmed El-Geneidy
A bus route evaluation model based on GIS and super-efficient data envelopment analysis, Daniel (Jian) Sun, Shukai Chen, Chun Zhang, and Suwan Shen
Enjoying loyalty: The relationship between service quality, customer satisfaction, and behavioral intentions in public transit, Dea van Lierop and Ahmed El-Geneidy
Customer satisfaction with bus rapid transit: a study of New York City select bus service applying structural equation modeling, Dan Wan, Camille Kamga, Wei Hao, Aaron Sugiura, and Eric B. Beaton
Rider perception of a “light” Bus Rapid Transit system - The New York City Select Bus Service, Dan Wan, Camille Kamga, Jun Liu, Aaron Sugiura, and Eric B. Beaton
Exploring Passenger Assessments of Bus Service Quality Using Bayesian Networks, Jingxian Wu, Min Yang, Soora Rasouli, and Chengcheng Xu
Preference heterogeneity in mode choice based on a nationwide survey with a focus on urban rail, Zuduo Zheng, Simon Washington, Paul Hyland, Keith Sloan, and Yulin Liu
Efficiency measurement of bus routes and exogenous operating environment effects on efficiency, Weiquan Zhu, Xiaoguang Yang, and John Preston
Submissions from 2015
Rethinking bus punctuality by integrating Automatic Vehicle Location data and passenger patterns, Benedetto Barabino, Massimo Di Francesco, and Sara Mozzoni
Assessment of Transit Quality of Service with Occupancy Load Factor and Passenger Travel Time Measures, Jonathan M. Bunker
Evolution of Satisfaction with Public Transport and Its Determinants in Sweden: Identifying Priority Areas, Oded Cats, Roberto F. Abenoza, Chengxi Liu, and Yusak O. Susilo
The demand for reliable transit service: New evidence using stop level data from the Los Angeles Metro bus system, Sandip Chakrabarti
Impacts of Unattended Train Operations on Productivity and Efficiency in Metropolitan Railways, Judith M. Cohen, Alexander S. Barron, Richard J. Anderson, and Daniel J. Graham
Perceptions of Crime Prevention Through Environmental Design (CPTED) at Australian Railway Stations, Paul Cozens and Tiffany van der Linde
Analyzing railroad congestion in a dense urban network through the use of a road traffic network fundamental diagram concept, Pierre-Antoine Cuniasse, Christine Buisson, Joaquin Rodriguez, Emmanuel Teboul, and David de Almeida
Spiral Plot Analysis of Variation in Perceptions of Urban Public Transport Performance Between International Cities, Graham Currie and Alexa Delbosc
Index numbers for monitoring transit service quality, Juan de Oña, Rocío de Oña, Laura Eboli, and Gabriella Mazzulla
The Farside Story Measuring the Benefits of Bus Stop Location on Transit Performance, Ehab I. Diab and Ahmed M. El-Geneidy
Relationships between rail passengers’ satisfaction and service quality: a framework for identifying key service factors, Laura Eboli and Gabriella Mazzulla
Evaluation of Bus Reliability Measures and Development of a New Composite Indicator, Antonio Gittens and Amer Shalaby
New QR Survey Methodologies to Analyze User Perception of Service Quality in Public Transport: The Experience of Madrid, Begoña Guirao, Antonio García, María Eugenia López, Carlos Acha, and Julio Comendador
Transit Travel Time Reliability: Shifting the Focus from Vehicles to Customers, Patricia Hendren, Justin Antos, Yvonne Carney, and Richard Harcum
Urban transport interchanges: A methodology for evaluating perceived quality, Sara Hernandez, Andres Monzon, and Rocío de Oña
Investigating the factors affecting transit user loyalty, Aitor Imaz, Khandker M. Nurul Habib, Amer Shalaby, and Ahmed Osman Idris
Effects of Transit Quality of Service Characteristics on Daily Bus Ridership, Syeed Anta Kashfi, Jonathan M. Bunker, and Tan Yigitcanlar
Modeling Bus Travel Time Reliability with Supply and Demand Data from Automatic Vehicle Location and Smart Card Systems, Zhen-Liang Ma, Luis Ferreira, Mahmoud Mesbah, and Ahmad Tavassoli Hojati
Increasing the attractiveness of public transport by investing in soft ICT based measures: Going from words to actions under an austerity backdrop – Thessaloniki's case, Greece, Maria Morfoulaki, Glikeria Myrovali, and Kornilia Kotoula
Model for Measuring Passenger Satisfaction and Assessing Mass Transit Quality, Ivana Olivková
Inclusion of quality criteria in public bus service contracts in metropolitan areas, Marta Rojo, Luigi dell’Olio, Hernán Gonzalo-Orden, and Ángel Ibeas
Role of Social Climate in Habitual Transit Use by Young Adults to Work and Leisure Activities: Evidence from Colombia and Mexico, Julián R. Salvá, Miguel Sierra, Ana K. J. Alanis, Sigal Kaplan, and Carlo G. Prato
Improving service quality in public transportation systems using automated customer feedback, Anselmo Stelzer, Frank Englert, Stephan Hörold, and Cindy Mayas
Comparative Appraisal of Metro Stations in Delhi Using Data Envelopment Analysis in a Multimodal Context, Mansha Swami and Manoranjan Parida
Service quality assessment of public transport and the implication role of demographic characteristics, Luc Honore Petnji Yaya, Mireia Frigola Fortià, Carme Saurina Canals, and Frederic Marimon
Submissions from 2014
Designing Bus Rapid Transit Facilities for Constrained Urban Arterials Case Study of the Selection Process for the Webster Avenue Bus Rapid Transit Running Way Design in New York City, Eric B. Beaton, Evan Bialostozky, Oliver Ernhofer, Theodore V. Orosz, Taylor Reiss, and Donald Yuratovac
The Effects of Perception vs. “Reality” on Travel Behavior after a Major Transit Service Change: The Case of Tallahassee, Florida., Torsha Bhattacharya, Jeffrey Brown, Michal Jaroszynski, and Tuna Batuhan
High-Load Transit Line Passenger Transmission and Productiveness Efficiencies, Jonathan M. Bunker
A Quality-Based Approach to Public Transportation Planning: Theory and a Case Study, Ennio Cascetta and Armando Carteni
Development of location-based services for recommending departure stations to park and ride users, Zhirong Chen, Jianhong Cecilia Xia, Buntoro Irawan, and Craig Caulfied
Monitoring Changes in Transit Service Quality over Time, Rocío de Oña, Laura Eboli, and Gabriella Mazzulla
Transitory Optimism: Changes in Passenger Perception Following Bus Service Improvement over Time, Ehab I. Diab and Ahmed M. El-Geneidy
Investigating the heterogeneity of bus users' preferences through discrete choice modelling, Laura Eboli and Gabriella Mazzulla
Measuring the Effects of Economic Crisis on Users' Perceptions of Public Transport Quality, Dimitrios Efthymiou, Michail Kaziales, Constantinos Antoniou, and Yannis Tyrinopoulos
Drivers of bus rapid transit systems – Influences on patronage and service frequency, David A. Hensher, Zheng Li, and Corinne Mulley
Public transport integration in Bogotá and Cali, Colombia – Facing transition from semi-deregulated services to full regulation citywide, Dario Hidalgo and Robin King
Identifying public preferences using multi-criteria decision making for assessing the shift of urban commuters from private to public transport: A case study of Delhi, Suresh Jain, Preeti Aggarwal, Prashant Kumar, Shaleen Singhal, and Prateek Sharma
Development of Rail Service Sensitivity Meter, Jyh-Cherng Jong, Yung-Cheng (Rex) Lai, Shao-Wei Wang, and Sheng-Hsuan Huang
The relationship between young people׳s transit use and their perceptions of equity concepts in transit service provision, Sigal Kaplan, João de Abreu e Silva, and Floridea Di Ciommo
The promise and challenges of integrating public transportation in Bogotá, Colombia, Gwen Kash and Dario Hidalgo
Analysis of Visitor Satisfaction with Public Transport in Munich, Diem-Trinh Le-Klähn, C. Michael Hall, and Regine Gerike
Too Loud to Hear the Train! Noise Assessment, Implications, and Mitigation Strategies on Light Rail Platforms, Anastasia Loukaitou-Sideris and Alexander Schaffer
Crowdsourcing and Its Application to Transportation Data Collection and Management, Aditi Misra, Aaron Gooze, Kari Watkins, Mariam Asad, and Christopher A. Le Dantec
Appraisal in the rail sector: General issues and British experience in dealing with them, Chris Nash
Assessment of Passenger Satisfaction with Intra-City Public Bus Transport Servicesin Abuja, Nigeria, Ali Alphonsus Nwachukwu
Calibration of a Public Transport Performance Measurement System for Switzerland, Hermann Orth, Nelson Carrasco, Michael Schwertner, and Ulrich Weidmann
Impacts to Transit from Variably Priced Toll Lanes Results from U.S. Department of Transportation Urban Partnership Agreements, Brian Pessaro, Katie F. Turnbull, and Carol Zimmerman
Designing New York City Subways' Key Performance Indicators to Improve Service Delivery and Operations, Alla Reddy, Alex Lu, Mikhail Boguslavsky, and Brian Levine
Exploring Bus Rapid Transit passenger travel behaviour using big data, Sui Tao, Jonathan Corcoran, Iderlina Mateo-Babiano, and David Rohde
Safety as a key performance indicator: Creating a safety culture for enhanced passenger safety, comfort, and accessibility, Anders Wretstrand, Bengt Holmberg, and Monica Berntman
Evaluating bus transit performance of Chinese cities: Developing an overall bus comfort model, Kai Zhang, Kan Zhou, and Fangzhou Zhang
Customer Loyalty Differences Between Captive and Choice Transit Riders, Jinhua Zhao, Valerie Webb, and Punit Shah
Submissions from 2013
Modelling user perception of bus transit quality considering user and service heterogeneity, Maria Bordagaray, Luigi Dell'olio, Angel Ibeas, and Patricia Cecin
Perceived service quality in bus transit service: A structural equation approach, Juan de Oña, Rocio de Oña, Laura Eboli, and Gabriella Mazzulla
Submissions from 2012
On the evaluation of a public transportation network quality: Criteria validation methodology, M Carmo M. Guedes, Natália Oliveira, Sérgio Santiago, and Georgi Smirnov
