Submissions from 2015
Assessment of Transit Quality of Service with Occupancy Load Factor and Passenger Travel Time Measures, Jonathan M. Bunker
Evolution of Satisfaction with Public Transport and Its Determinants in Sweden: Identifying Priority Areas, Oded Cats, Roberto F. Abenoza, Chengxi Liu, and Yusak O. Susilo
The demand for reliable transit service: New evidence using stop level data from the Los Angeles Metro bus system, Sandip Chakrabarti
Impacts of Unattended Train Operations on Productivity and Efficiency in Metropolitan Railways, Judith M. Cohen, Alexander S. Barron, Richard J. Anderson, and Daniel J. Graham
Perceptions of Crime Prevention Through Environmental Design (CPTED) at Australian Railway Stations, Paul Cozens and Tiffany van der Linde
Analyzing railroad congestion in a dense urban network through the use of a road traffic network fundamental diagram concept, Pierre-Antoine Cuniasse, Christine Buisson, Joaquin Rodriguez, Emmanuel Teboul, and David de Almeida
Spiral Plot Analysis of Variation in Perceptions of Urban Public Transport Performance Between International Cities, Graham Currie and Alexa Delbosc
Index numbers for monitoring transit service quality, Juan de Oña, Rocío de Oña, Laura Eboli, and Gabriella Mazzulla
The Farside Story Measuring the Benefits of Bus Stop Location on Transit Performance, Ehab I. Diab and Ahmed M. El-Geneidy
Relationships between rail passengers’ satisfaction and service quality: a framework for identifying key service factors, Laura Eboli and Gabriella Mazzulla
Evaluation of Bus Reliability Measures and Development of a New Composite Indicator, Antonio Gittens and Amer Shalaby
New QR Survey Methodologies to Analyze User Perception of Service Quality in Public Transport: The Experience of Madrid, Begoña Guirao, Antonio García, María Eugenia López, Carlos Acha, and Julio Comendador
Transit Travel Time Reliability: Shifting the Focus from Vehicles to Customers, Patricia Hendren, Justin Antos, Yvonne Carney, and Richard Harcum
Urban transport interchanges: A methodology for evaluating perceived quality, Sara Hernandez, Andres Monzon, and Rocío de Oña
Investigating the factors affecting transit user loyalty, Aitor Imaz, Khandker M. Nurul Habib, Amer Shalaby, and Ahmed Osman Idris
Effects of Transit Quality of Service Characteristics on Daily Bus Ridership, Syeed Anta Kashfi, Jonathan M. Bunker, and Tan Yigitcanlar
Modeling Bus Travel Time Reliability with Supply and Demand Data from Automatic Vehicle Location and Smart Card Systems, Zhen-Liang Ma, Luis Ferreira, Mahmoud Mesbah, and Ahmad Tavassoli Hojati
Increasing the attractiveness of public transport by investing in soft ICT based measures: Going from words to actions under an austerity backdrop – Thessaloniki's case, Greece, Maria Morfoulaki, Glikeria Myrovali, and Kornilia Kotoula
Model for Measuring Passenger Satisfaction and Assessing Mass Transit Quality, Ivana Olivková
Inclusion of quality criteria in public bus service contracts in metropolitan areas, Marta Rojo, Luigi dell’Olio, Hernán Gonzalo-Orden, and Ángel Ibeas
Role of Social Climate in Habitual Transit Use by Young Adults to Work and Leisure Activities: Evidence from Colombia and Mexico, Julián R. Salvá, Miguel Sierra, Ana K. J. Alanis, Sigal Kaplan, and Carlo G. Prato
Improving service quality in public transportation systems using automated customer feedback, Anselmo Stelzer, Frank Englert, Stephan Hörold, and Cindy Mayas
Comparative Appraisal of Metro Stations in Delhi Using Data Envelopment Analysis in a Multimodal Context, Mansha Swami and Manoranjan Parida
Service quality assessment of public transport and the implication role of demographic characteristics, Luc Honore Petnji Yaya, Mireia Frigola Fortià, Carme Saurina Canals, and Frederic Marimon
Submissions from 2014
Designing Bus Rapid Transit Facilities for Constrained Urban Arterials Case Study of the Selection Process for the Webster Avenue Bus Rapid Transit Running Way Design in New York City, Eric B. Beaton, Evan Bialostozky, Oliver Ernhofer, Theodore V. Orosz, Taylor Reiss, and Donald Yuratovac
The Effects of Perception vs. “Reality” on Travel Behavior after a Major Transit Service Change: The Case of Tallahassee, Florida., Torsha Bhattacharya, Jeffrey Brown, Michal Jaroszynski, and Tuna Batuhan
High-Load Transit Line Passenger Transmission and Productiveness Efficiencies, Jonathan M. Bunker
A Quality-Based Approach to Public Transportation Planning: Theory and a Case Study, Ennio Cascetta and Armando Carteni
Development of location-based services for recommending departure stations to park and ride users, Zhirong Chen, Jianhong Cecilia Xia, Buntoro Irawan, and Craig Caulfied
Monitoring Changes in Transit Service Quality over Time, Rocío de Oña, Laura Eboli, and Gabriella Mazzulla
Transitory Optimism: Changes in Passenger Perception Following Bus Service Improvement over Time, Ehab I. Diab and Ahmed M. El-Geneidy
Investigating the heterogeneity of bus users' preferences through discrete choice modelling, Laura Eboli and Gabriella Mazzulla
Measuring the Effects of Economic Crisis on Users' Perceptions of Public Transport Quality, Dimitrios Efthymiou, Michail Kaziales, Constantinos Antoniou, and Yannis Tyrinopoulos
Drivers of bus rapid transit systems – Influences on patronage and service frequency, David A. Hensher, Zheng Li, and Corinne Mulley
Public transport integration in Bogotá and Cali, Colombia – Facing transition from semi-deregulated services to full regulation citywide, Dario Hidalgo and Robin King
Identifying public preferences using multi-criteria decision making for assessing the shift of urban commuters from private to public transport: A case study of Delhi, Suresh Jain, Preeti Aggarwal, Prashant Kumar, Shaleen Singhal, and Prateek Sharma
Development of Rail Service Sensitivity Meter, Jyh-Cherng Jong, Yung-Cheng (Rex) Lai, Shao-Wei Wang, and Sheng-Hsuan Huang
The relationship between young people׳s transit use and their perceptions of equity concepts in transit service provision, Sigal Kaplan, João de Abreu e Silva, and Floridea Di Ciommo
The promise and challenges of integrating public transportation in Bogotá, Colombia, Gwen Kash and Dario Hidalgo
Analysis of Visitor Satisfaction with Public Transport in Munich, Diem-Trinh Le-Klähn, C. Michael Hall, and Regine Gerike
Too Loud to Hear the Train! Noise Assessment, Implications, and Mitigation Strategies on Light Rail Platforms, Anastasia Loukaitou-Sideris and Alexander Schaffer
Crowdsourcing and Its Application to Transportation Data Collection and Management, Aditi Misra, Aaron Gooze, Kari Watkins, Mariam Asad, and Christopher A. Le Dantec
Appraisal in the rail sector: General issues and British experience in dealing with them, Chris Nash
Assessment of Passenger Satisfaction with Intra-City Public Bus Transport Servicesin Abuja, Nigeria, Ali Alphonsus Nwachukwu
Calibration of a Public Transport Performance Measurement System for Switzerland, Hermann Orth, Nelson Carrasco, Michael Schwertner, and Ulrich Weidmann
Impacts to Transit from Variably Priced Toll Lanes Results from U.S. Department of Transportation Urban Partnership Agreements, Brian Pessaro, Katie F. Turnbull, and Carol Zimmerman
Designing New York City Subways' Key Performance Indicators to Improve Service Delivery and Operations, Alla Reddy, Alex Lu, Mikhail Boguslavsky, and Brian Levine
Exploring Bus Rapid Transit passenger travel behaviour using big data, Sui Tao, Jonathan Corcoran, Iderlina Mateo-Babiano, and David Rohde
Safety as a key performance indicator: Creating a safety culture for enhanced passenger safety, comfort, and accessibility, Anders Wretstrand, Bengt Holmberg, and Monica Berntman
Evaluating bus transit performance of Chinese cities: Developing an overall bus comfort model, Kai Zhang, Kan Zhou, and Fangzhou Zhang
Customer Loyalty Differences Between Captive and Choice Transit Riders, Jinhua Zhao, Valerie Webb, and Punit Shah
Submissions from 2013
Modelling user perception of bus transit quality considering user and service heterogeneity, Maria Bordagaray, Luigi Dell'olio, Angel Ibeas, and Patricia Cecin
Perceived service quality in bus transit service: A structural equation approach, Juan de Oña, Rocio de Oña, Laura Eboli, and Gabriella Mazzulla
Submissions from 2012
On the evaluation of a public transportation network quality: Criteria validation methodology, M Carmo M. Guedes, Natália Oliveira, Sérgio Santiago, and Georgi Smirnov
Deriving Constructs for Hierarchical Information Integration Experiments in Regional Public Transport, Cornelia Richter and Stephan Keuchel
Value for Railway Capacity Assessing Efficiency of Operators in Great Britain, Melody Khadem Sameni and John M. Preston
Submissions from 2011
A model to assess public transport demand stability, Pablo Bass, Pedro Donoso, and Marcela Munizaga
Bus Route Travel Time Reliability Analysis Based on Travelers' Perceptions, Chenghui Chen, Yongneng Xu, and Xiaoli Fu
Willingness to pay for improving service quality in a multimodal area, Luigi dell'Olio, Angel Ibeas, Patricia Cecin, and Francesco dell'Olio
Section 5310 Transportation State Management Plans: A Baseline Review, Alexandra Enders and Tom Seekins
Classification of reasons for poor customer experiences in service industries: the case of public transport, T. P. Hutchinson
Bus service reform in Melbourne – the last 5 years, Peter Parker
Appraisal of factors influencing public transport patronage, Judith Wang
Submissions from 2010
The impact of lateness and reliability on passenger rail demand, Richard Batley, Joyce Dargay, and Mark Wardman
Impact of Miami, Florida, Urban Partnership Agreement Phase 1A on Transit User Perceptions of I-95 Express Bus Service, Alisdair Cain, Caleb Van Nostrand, and Jennifer Flynn
Hybrid predictive control for real-time optimization of public transport systems’ operations based on evolutionary multi-objective optimization, Cristián E. Cortés, Doris Sáez, Freddy Milla, Alfredo Núñez, and Marcela Riquelme
Modelling user perception of bus transit quality, Luigi dell'Olio, Angel Ibeas, and Patricia Cecin
Determinants of Customer Satisfaction on Service Quality: A Study of Railway Platforms in India, Geetika and Shefali Nandan
Public Transit Network Connectivity, Yuval Hadas and Avishai (Avi) Ceder
Rail Patronage Management - effectiveness in practice, and new theoretical frames, Chris A. Hale and Philip Charles
Passenger Experience with Quality-Enhanced Bus Service: The Tyne and Wear 'Superoute' Services, David A. Hensher, Corinne Mulley, and Norhayati Yahya
Evaluating City Bus Service Based on Zone of Tolerance of Expectation and Normalized Importance, Kai-Chieh Hu
Constructing Transit Origin-Destination Tables from Fragmented Data, Shinya Kikuchi and Nopadon Kronprasert
Valuing transit service quality improvements: Considering comfort and convenience in transport project evaluation., Todd Litman
Quantifying the Benefits Application of Customer Loyalty Modeling in Public Transportation Context, Jason Minser and Valerie Webb
Operationalizing Place Making in a Choice Experiment Context, Craig D. Yannes, Nicholas E. Lownes, Norman W. Garrick, and Robert J. Johnston
Submissions from 2009
Beyond Generating Transit Performance Measures: Visualizations and Statistical Analysis with Historical Data, Mathew Berkow, Ahmed M. El-Geneidy, Robert Lawrence Bertini, and David T. Crout
Express Bus Versus Rail Transit: How a Marriage of Mode and Mission Affects Transit Performance, Jeffrey R. Brown and Gregory Lee Thompson
Performance Measurements on Mass Transit: Case Study of New York City Transit Authority, Anthony Cramer, John Cucarese, Minh Tran, Alex Lu, and Alla Reddy
A Dynamic Panel Analysis of Urban Metro Demand, Daniel J. Graham, Amado Crotte, and Richard J. Anderson
Can Information Technology Help Rail Play a Greater Role in Preventing Climate Change?, Andrew Nash, Ulrich Weidmann, and Marco Luethi
Submissions from 2008
Limitation of Competition in and for the Public Transportation Market in Developing Countries: Lessons from Latin American Cities, Arturo Ardila
ADAMS: Data Archiving and Mining System for Transit Service Improvements, Fabian Cevallos and Xiaobo Wang
Deconstructing development density: Quality, quantity and price effects on household non-work travel, Daniel G. Chatman
The Impact of High-Speed Technology on Railway Demand, Antonio Couto and Daniel J. Graham
Multimodal Level of Service for Urban Streets, Richard G. Dowling, Aimee Flannery, Bruce W. Landis, Theodore Anton Petritsch, Nagui M. Rouphail, and Paul Ryus
Transit network design and scheduling: A global review, Valerie Guihaire and Jin-Kao Hao
Assessing Asymmetric Response Effect of Behavioral Intention to Service Quality in an Integrated Psychological Decision-Making Process Model of Intercity Bus Passengers: A Case of Taiwan, Jiun-Hung Lin, Tzong-Ru Lee, and William Jen
Commuter Rail Circulator Route Network Design and Its Implications for Transit Accessibility, Nicholas E. Lownes and Randy B. Machemehl
Analysis of Transit Quality of Service and Employment Accessibility for the Greater Chicago, Illinois, Region, Inshu Minocha, P S. Sriraj, Paul Metaxatos, and Piyushimita Thakuriah
Successful Historic Streetcar Service: Learning from the San Francisco, California, Experience, Jamie Osborne and Gregory L. Newmark
The effect of transportation policies on energy consumption and greenhouse gas emission from urban passenger transportation, Pascal Poudenx
Innovative Urban Transport Cooperation by Public and Private Sectors in India, Mariana Torres-Montoya
Default Values for Highway Capacity and Level-of-Service Analyses, John D. Zegeer, Miranda L. Blogg, Khang Nguyen, and Mark Vandehey
Submissions from 2007
How Public Transportation's Past Is Haunting Its Future in Bogotá, Colombia, Arturo Ardila
Understanding attitudes towards public transport and private car: A qualitative study, Gabriela Beirao and J A Sarsfield Cabral
Assessment of a Campus Transit Program(Auburn University Tiger Transit Case Study), Jaydeep Chaudhari
Service quality attributes affecting customer satisfaction for bus transit, Laura Eboli and Gabriella Mazzulla
Electronic service quality: Public transport information on the Internet, Lars Eriksson, Margareta Friman, and Ann-Catrin Norman
Key Factors for Successful Leisure and Tourism Public Transport Provision, Werner Gronau and Andreas Kagermeier
