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Submissions from 2025

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Service quality attributes affecting the satisfaction of KTM Komuter services, Siti Nurbaya Ab.Karim, Masria Mustafa, Suria Haron, and Rusdi Rusli

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Recognizing user satisfaction and loyalty in bus and metro services: A gender-based analysis using PLS-SEM, Sara Arancibia, Felipe González, Carolina Busco, Tiare Vera, and Milko Yuretic

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Benchmarking the performance of urban rail transit systems: a machine learning application, Farah A. Awad, Daniel J. Graham, Laila AitBihiOuali, Ramandeep Singh, and Alexander Barron

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The role of perceptions and expectations for public transport satisfaction in Korean metropolitan areas, Nakhyeon Choi, Junghwa Kim, Suij Kim, Kitae Jang, and Jan-Dirk Schmöcker

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Performance assessment of public transport routes: A framework using revealed data, Rupam Fedujwar and Amit Agarwal

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The real-time dynamic online feeder service with a maximum headway at mandatory stops, Bryan David Galarza Montenegro, Kenneth Sörensen, and Pieter Vansteenwegen

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Modeling vulnerability envelope of urban rail transit networks under simultaneous disruptions of stations and line sections, Yu Gu, Anthony Chen, Yingying Xu, and Songyot Kitthamkesorn

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Integrated demand-oriented and energy-efficiency train timetabling and rolling stock circulation planning for an urban rail transit line, Yu Huang, Wenliang Zhou, Guangming Xu, and Lianbo Deng

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Exploring the determinants of demand-responsive transit acceptance in China, Sangen Hu, Chun Li, Weitiao Wu, and Ying Yang

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Iterative DEA for public transport transfer efficiency in a super-aging society, Eun Hak Lee and Euntak Lee

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Assessment of urban rail transit network passenger-centered resilience under hazards: A dynamic resilience assessment framework, Ying Lu, Minmin Yi, Jianqiang Cui, Guangdong Wu, and Dong Lin

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Fostering sustainable urban mobility via stakeholder engagement: A novel analytic hierarchy process and half-quadratic programming, Sarbast Moslem, Majid Mohammadi, Karzan Ismael, and Domokos Esztergár-Kiss

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Do I really like to shift to rail? Influence of rail modernisation on passenger preferences, Simona Surmařová, Michaela Neumannová, Vilém Pařil, Martin Vrána, and Jakub Chmelík

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Toward real-time operations of modular-vehicle transit services: From rolling horizon control to learning-based approach, Qingyun Tian, Yun Hui Lin, David Z.W. Wang, and Kaidi Yang

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Dynamic adjustment strategy of electric bus operations: A spatial branch-and-bound method with acceleration techniques, Yin Yuan, Shukai Li, Andrea D’Ariano, Tommaso Bosi, and Lixing Yang

Submissions from 2024

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Using Twitter to Gauge Customer Satisfaction Response to a Major Transit Service Change in Calgary, Canada, Rami Al-Sahar, Willem Klumpenhouwer, Amer Shalaby, and Tamer El-Diraby

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Routes to Regional Transit Governance: Researching the Histories of and Cataloguing the Methods Used to Establish German Verkehrsverbünde, Kenji Anzai and Eric Eidlin

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Is customized bus service for commuter segments the need of the hour? An integrated IPA-machine learning framework to redefine commuter segments based on quality expectations, Munavar Fairooz Cheranchery, Fathima Ansari, and Mubarak Ali

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A simulation-based optimization approach for the recharging scheduling problem of electric buses, Chun-Chih Chiu, Hao Huang, and Ching-Fu Chen

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Beyond the last mile: different spatial strategies to integrate on-demand services into public transport in a simplified city, Andres Fielbaum, Sergio Jara-Díaz, and Javier Alonso-Mora

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Improving public transportation via line-based integration of on-demand ridepooling, Andres Fielbaum, Alejandro Tirachini, and Javier Alonso-Mora

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Housing prices, buses and trams in Medellín (Colombia), Miquel-Àngel Garcia-López and Luz Yadira Gómez-Hernández

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Service Quality in Rail Systems: Listen to the Voice of Social Media, Samet Güner, Kamil Taşkın, Halil İbrahim Cebeci, and Emrah Aydemir

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The flexible airport bus and last-mile ride-sharing problem: Math-heuristic and metaheuristic approaches, Ping He, Jian Gang Jin, and Frederik Schulte

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How to optimize train lines for diverse passenger demands: A line planning approach providing matched train services for each O-D market, Huaibin Hu, Yixiang Yue, Huiling Fu, and Jiaxi Li

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Artificial intelligence for improving public transport: a mapping study, Å. Jevinger, C. Zhao, J. A. Persson, and P. Davidsson

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The impact of public transport priority policy on private car own and use: A study on the moderating effects of bus satisfaction, Jinpei Li, Liqun Xu, Fangcheng Tang, Di Yao, and Chunqin Zhang

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Socio-Economic and Spatial Disparity of Bus Ridership Impacts in King County, Washington, During COVID-19, Joanne Yuh-Jye Lin, Cynthia Chen, and Ohay Angah

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Scheduling shared passenger and freight transport for an underground logistics system, Siqiao Li, Xiaoning Zhu, Pan Shang, Li Wang, and Tianqi Li

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Stressors for bus commuters and ways of improving bus journeys, Becky P.Y. Loo and Ka Ho Tsoi

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The role of physical and social environments on the loyalty toward urban rail services: A consideration of stations and onboard, Duy Quy Nguyen-Phuoc, Nhi Thao Ho-Mai, Thi Minh Truong, Minh Hieu Nguyen, and Zhi-Chun Li

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Exploring the passengers’ socio-economic structure and its impact on the perception of railway infrastructures and services in Tripura, India, Stabak Roy, Gabriella Mazzulla, Samrat Hore, and Saptarshi Mitra

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Predicting passenger satisfaction in public transportation using machine learning models, Elkin Ruiz, Wilfredo F. Yushimito, Luis Aburto, and Rolando de la Cruz

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Assessing shared auto-rickshaws adoption by intra-city commuters as part of the public transport system: The influence of negative encounters on passenger satisfaction, Eugene Sogbe and Susilawati Susilawati

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Improving interest in public, active, and shared travel modes through nudging interventions, Juliet Steffan, Hannah Hook, and Frank Witlox

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Im/mobilising bus travel as an infrastructure of care: student experiences in a mid-size city, Elaine Stratford and Jason Byrne

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Unraveling the inconsistency in captive riders’ behaviors and attitudes within public transportation service usage: An integrated modeling approach, Shichao Sun, Linlin Zhou, Pingye Wang, and Hui Zhang

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Inferring unable-to-board commuters for overcrowded buses using smart card data, Hong En Tan and Muhamad Azfar Ramli

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A composite index for the evaluation of sustainability in Latin American public transport systems, Alexandra Velasco and Regine Gerike

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Strategies to mitigate safety and associated problems at gated rail road grade crossing: A structural equation modelling approach, Adheesh Kumar Vivek, Somya Gupta, Tathagatha Khan, and Smruti Sourava Mohapatra

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A real-time synchronous dispatching and recharging strategy for multi-line electric bus systems, Wensi Wang, Bin Yu, and Yu Zhou

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Integrated robust optimization of maintenance windows and train timetables using ADMM-driven and nested simulation heuristic algorithm, Haonan Yang, Shaoquan Ni, Haoyang Huo, Xuze Ye, Miaomiao Lv, Qingpeng Zhang, and Dingjun Chen

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Railway line planning with passenger routing: Direct-service network representations and a two-phase solution approach, Zhiyuan Yao, Lei Nie, and Huiling Fu

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Potential of demand responsive transport for young people in Sweden, Chunli Zhao, Mengtian Xue, and Zahra Hamidi

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Operational design for modular electrified transit in corridor areas, Kaijie Zou, Ke Zhang, and Meng Li

Submissions from 2023

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Examining the effect of integrated ticketing on mode choice for interregional commuting: Studies among car commuters, I. B. Alhassan, B. Matthews, J. P. Toner, and Y. O. Susilo

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Performance of urban rail transit: a review of measures and interdependencies, Farah A. Awad, Daniel J. Graham, Laila AitBihiOuali, and Ramandeep Singh

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Evaluating the accessibility and availability of public services to reduce inequalities in everyday mobility, Tainá A. Bittencourt and Mariana Giannotti

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Social exclusion and the public bus system in Santiago, Chile, Carolina Busco, Felipe González, Paulina Carmona, Alex Cancino, and Borja Alonso

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Adaptive transit design: Optimizing fixed and demand responsive multi-modal transportation via continuous approximation, Giovanni Calabrò, Andrea Araldo, Simon Oh, Ravi Seshadri, Giuseppe Inturri, and Moshe Ben-Akiva

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Future scenarios for the European railway sector: A methodology based on past trends and a stated preference survey, Rubén Cordera, Roberto Sañudo, Eneko Echániz, Soledad Nogués, and Luigi dell’Olio

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Travel Mode Choice Behavior for High-Speed Railway Stations Based on Multi-Source Data, Yajuan Deng, Yu Bai, Liangbin Cui, and Renjie He

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Is it possible to attract private vehicle users towards public transport? Understanding the key role of service quality, satisfaction and involvement on behavioral intentions, Juan de Oña and Rocío de Oña

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What do users want from transit? Qualitative analysis of current and potential users' perceptions, Gamal Eldeeb, Sean Sears, and Moataz Mohamed

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Improving service qualities of cyclic line plans considering heterogeneous passenger origin-destination (OD) flow groups, Huaibin Hu, Yixiang Yue, Huiling Fu, and Jiax Li

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Robust collaborative passenger flow control on a congested metro line: A joint optimization with train timetabling, Yahan Lu, Lixing Yang, Hai Yang, Housheng Zhou, and Ziyou Gao

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Should I Travel by Metro? Analyzing the Service Quality Perception of Elderly and Physically Disabled Passengers in Delhi, India, Jyoti Mandhani, Jogendra Kumar Nayak, and Manoranjan Parida

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Optimal locations and sizes of layover charging stations for electric buses, Dan McCabe and Xueang (Jeff) Ban

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Sustainable development solutions of public transportation:An integrated IMF SWARA and Fuzzy Bonferroni operator, Sarbast Moslem, Željko Stević, Ilija Tanackov, and Francesco Pilla

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Factors affecting public transport performance due to the COVID-19 outbreak: A worldwide analysis, Anastasia Nikolaidou, Aristomenis Kopsacheilis, Georgios Geogiadis, Theodoros Noutsias, Ioannis Politis, and Ioannis Fyrogenis

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SentiHawkes: a sentiment-aware Hawkes point process to model service quality of public transport using Twitter data, Mohammad Masoud Rahimi, Elham Naghizade, Mark Stevenson, and Stephan Winter

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Fare evasion in public transport: How does it affect the optimal design and pricing?, Raúl Ramos and Hugo E. Silva

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Big effort, little gain for users: lessons from the public transport system reform in Bogotá, Alvaro Rodriguez-Valencia, Daniel Rosas-Satizábal, and Darío Hidalgo

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An exploration and importance-performance analysis of bus rapid transit systems’ service quality attributes: Evidence from an emerging economy, Muhammad Abid Saleem, Hanan Afzal, Farooq Ahmad, Hina Ismail, and Ninh Nguyen

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Integration of safety quality function deployment in ferry services: Empirical study of Indonesia, Kuo-Chung Shang, Sheng Teng Huang, Erika Buchari, Taih-Cherng Lirn, and Rhaptyalyani Herno Della

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Is the relationship between the perceived service quality and passenger loyalty linear or non-linear? A novel model-independent interpretation method is applied, Shichao Sun, Hui Zhang, Linlin Zhou, and Ke Wang

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Sustainable urban mobility: Flexible bus service network design in the post-pandemic era, Zhijia Tan, Shuai Shao, Xiaofeng Zhang, and Wen-Long Shang

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How does the state of bus operations influence passengers’ service satisfaction? A method considering the differences in passenger preferences, JianCheng Weng, JiangBo Yu, XiaoJian Di, PengFei Lin, Jing-Jing Wang, and Li-Zeng Mao

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Substitutes or complements? Examining effects of urban rail transit on bus ridership using longitudinal city-level data, Chao Yang, Chengcheng Yu, Wentao Dong, and Quan Yuan

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Network periodic train timetabling with integrated stop planning and passenger routing: A periodic time–space network construct and ADMM algorithm, Zhiyuan Yao, Lei Nie, Yixiang Yue, Zhenhuan He, Yu Ke, Yuxin Mo, and Hongda Wang

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Integrated optimization of rolling stock allocation and train timetables for urban rail transit networks: A benders decomposition approach, Jiateng Yin, Fan Pu, Lixing Yang, Andrea D'Ariano, and Zhouhong Wang

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Linkage mechanism of public transport subsidy: considering passenger ridership, cost, fare and service quality, Chunqin Zhang, Meng Liu, Daoyou Wang, Aning Ni, Guangnian Xiao, and Weite Lu

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Collaborative optimization of rescue operation and timetable rescheduling under metro train failure, Qiaozhen Zhu, Yun Bai, Lingling Yang, Yao Chen, and Dongyang Yan

Submissions from 2022

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Relating subjective ride quality ratings to objective measures, Raj Bridgelall

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Probabilistic Modeling of Bus Rapid Transit Station Loading Area Selection for Bus Capacity Estimation, Jonathan M. Bunker

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Fare evasion on public transport: Who, when, where and how?, Angel Cantillo, Sebastián Raveau, and Juan Carlos Muñoz

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Passively wait for gridlock, or proactively invest in service? Strategies to promote car-to-transit switches among aspirational urbanites in rapidly developing contexts, Sandip Chakrabarti

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Unplanned Disruption Analysis and Impact Modeling in Urban Railway Systems, Xin Chen, Zhenliang Ma, and Zhibin Li

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Consumers oriented investments in transit service quality improvements: The best bang for your buck, Gamal Eldeep and Moataz Mohamed

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Has COVID-19 changed our loyalty towards public transport? Understanding the moderating role of the pandemic in the relationship between service quality, customer satisfaction and loyalty, Javad Esmailpour, Kayvan Aghabayk, Mohammad Aghajanzadeh, and Chris De Gruyter

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Accessibility and Public Transport Mobility for a Smart(er) Island: Evidence from Sardinia (Italy), Chiara Garau, Giulia Desogus, Benedetto Barabino, and Mauro Coni

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Evaluating service performance of public bus transit service: a case study of Addis Ababa, Ethiopia, Mulugeta Girma

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Importance performance analysis for evaluating city bus service quality in Addis Ababa, Ethiopia, Mulugeta Girma, Berhanu Woldetensae, Gebrechristos Nuriye, and Tebarek Lika

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Understanding the effects of travel demand management on metro commuters’ behavioural loyalty: a hybrid choice modelling approach, Ning Huan, Stephane Hess, and Enjian Yao

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Computationally efficient train timetable generation of metro networks with uncertain transfer walking time to reduce passenger waiting time: A generalized Benders decomposition-based method, Yuting Hu, Shukai Li, Maged M. Dessouky, Lixing Yang, and Ziyou Gao

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Transportation and quality of life: Evidence from Denmark, Jesper Hybel and Ismir Mulalic

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Assessing commuters’ perceptions towards improvement of intermediate public transport as access modes to metro stations, Manaswinee Kar, Shubhajit Sadhukhan, and Manoranjan Parida

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Formalization of East Jerusalem public transport: Mobility, politics and planning, Tamara Kerzhner

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Efficiencies of the urban railway lines incorporating financial performance and in-vehicle congestion in the Tokyo Metropolitan Area, Yiping Le, Minami Oka, and Hironori Kato

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Passenger satisfaction evaluation of public transport using alternative queuing method under hesitant linguistic environment, Qiang Li, Ran Liu, Jianshen Zhao, and Hu-Chen Liu

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Measuring the Service Quality at Multimodal Public Transport Interchanges: A Needs-Driven Approach, Sumashni Moodley and Christoffel Venter

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Public transport strategy and epidemic prevention framework in the Context of Covid-19, B. R. Naveen and Anjula Gurtoo

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An optimization model for planning limited-stop transit operations, Mahmood Mahmoodi Nesheli, Siva Srikukenthiran, and Amer Shalaby

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Rolling Stock Allocation and Timetabling for Urban Rail Transit Network with Multiple Depots, Fan Pu, Jiateng Yin, Yihui Wang, Shuai Su, Lixing Yang, and Tao Tang

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Predicting the probability distribution of bus travel time to measure the reliability of public transport services, Léa Ricard, Guy Desaulniers, Andrea Lodi, and Louis-Martin Rousseau

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Impact analysis of actual traveling performance on bus passenger’s perception and satisfaction, Rui Rong, Lishan Liu, Ning Jia, and Shoufeng Ma

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Metro Speed Profile Optimization Considering Passenger Comfort: Model and Application, Dimitrios Roumpekas, Christina Iliopoulou, and Konstantinos Kepaptsoglou

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Optimization of service frequency and vehicle size for automated bus systems with crowding externalities and travel time stochasticity, Mohammad Sadrani, Alejandro Tirachini, and Constantinos Antoniou

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Loyalty and public transit: a quantitative systematic review of the literature, Thiago Carvalho dos Reis Silveira, Cezar Augusto Romano, and Tatiana Maria Cecy Gadda

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Is higher quality always costly? Marginal costs of quality: Theory and application to railway punctuality, Andrew S. J. Smith and Manuel Ojeda Cabral