Submissions from 2005
MAX - The New Trend in Rubber-Tire Rapid Transit, David C. Swallow
Structural Equation Modeling to Determine Passenger Loyalty Toward Intercity Bus Services, Chieh-Hua Wen, Lawrence W. Lan, and Hsiu-Ling Cheng
Stated Preference as a Tool to Evaluate Airline Passenger Preferences and Priorities, Bethany Whitaker, George Terzis, Eddie Soong, and Wayne Yeh
Optimizing public transit quality and system access: the multiple-route, maximal covering/shortest-path problem, Changshan Wu and Alan T. Murray
Assessing Transit Level of Service Along Travel Corridors: Case Study Using the "Transit Capacity and Quality of Service Manual", Yaping Xin, Liping Fu, and Frank F. Saccomanno
Submissions from 2004
THE INFLUENCE OF QUALITY AND PRICE ON THE DEMAND FOR URBAN TRANSPORT: THE CASE OF UNIVERSITY STUDENTS, J Bilbao Ubillos and A Fernandez Sainz
"TRANSIT CAPACITY AND QUALITY OF SERVICE MANUAL" APPLIED TO A BUS CORRIDOR IN DUBLIN, IRELAND, Brian Caulfield and Margaret O'Mahony
PERFORMANCE-BASED QUALITY CONTRACTS FOR THE BUS SECTOR: DELIVERING SOCIAL AND COMMERCIAL VALUE FOR MONEY, David A. Hensher and Erne HOUGHTON
TRAVEL DISTANCE AND OPTIMAL TRANSPORT POLICY, F Jorgensen and P A. Pedersen
Submissions from 2003
GENERATING TRANSIT PERFORMANCE MEASURES WITH ARCHIVED DATA, Robert L. Bertini and Ahmed M. El-Geneidy
THE MAIN DETERMINANTS OF THE DEMAND FOR PUBLIC TRANSPORT: A COMPARATIVE ANALYSIS OF ENGLAND AND FRANCE USING SHRINKAGE ESTIMATORS, G Bresson, J Dargay, J-L Madre, and A PIROTTE
CRITICAL MEASURES OF TRANSIT SERVICE QUALITY IN THE EYES OF OLDER TRAVELERS, J E. Burkhardt
JOINTLY OPTIMIZING COST, SERVICE, AND ENVIRONMENTAL PERFORMANCE IN DEMAND-RESPONSIVE TRANSIT SCHEDULING, M Dessouky, M RAHIMI, and M Weidner
ANALYTICAL MODEL FOR PARATRANSIT CAPACITY AND QUALITY-OF-SERVICE ANALYSIS, Liping Fu
PERFORMANCE-BASED QUALITY CONTRACTS IN BUS SERVICE PROVISION, David A. Hensher and John STANLEY
SERVICE QUALITY--DEVELOPING A SERVICE QUALITY INDEX IN THE PROVISION OF COMMERCIAL BUS CONTRACTS, David A. Hensher, Peter Stopher, and Philip Bullock
ON MANAGEMENT'S AWARENESS OF TRANSIT PASSENGER NEEDS, P A. Koushki, O I. Al-Saleh, and M Al-Lumaia
FLORIDA METROPOLITAN PLANNING ORGANIZATION REPORTS ON TRANSIT CAPACITY AND QUALITY OF SERVICE: FIRST-YEAR EVALUATION, Victoria A. Perk and Chandra Foreman
Submissions from 2002
URBAN TRANSPORT SERVICES IN SUB-SAHARAN AFRICA: RECOMMENDATIONS FOR REFORM IN UGANDA, M BENMAAMAR, S Ellis, and C DUNKERLEY
THE RELATIONSHIP BETWEEN CAR OWNERSHIP AND PUBLIC TRANSPORT PROVISION: A CASE STUDY OF HONG KONG, S CULLINANE
NEED FOR A NEW COMMUTER CAR ENTRANCEWAY DESIGN FOR MIXED HIGH- AND LOW-LEVEL PLATFORMS, E K. Morlok
QUALITY BUS CORRIDORS IN DUBLIN, Margaret O'Mahony
EFFECT OF COMPUTER-ASSISTED SCHEDULING AND DISPATCHING SYSTEMS ON PARATRANSIT SERVICE QUALITY, A M. Pagano, P Metaxatos, and M King
MODELING COMPETITIVE TRANSIT AND ROAD TRAFFIC INFORMATION SERVICES WITH HETEROGENEOUS ENDOGENOUS DEMAND, Hai Yang and Xiaoning Zhang
Submissions from 2001
EQUILIBRIUM MODEL BASED ON A MICROFOUNDATION FOR FORECASTING DIAL-A-RIDE RIDERSHIP, Julian M. Benjamin and Ryoichi Sakano
MODELING PASSENGER WAITING TIME FOR INTERMODAL TRANSIT STATIONS, SKJ Chang and C-L Hsu
DYNAMIC VEHICLE DISPATCHING AT THE INTERMODAL TRANSFER STATION, M S. Chowdhury and SI-J Chien
IMPROVING TRANSIT SERVICE QUALITY AND HEADWAY REGULARITY WITH REAL-TIME CONTROL, Yuqing Ding and Steven I. Chien
EXPLORING CUSTOMER LOYALTY AS A TRANSIT PERFORMANCE MEASURE, Peter J. Foote, Darwin G. Stuart, and Rebecca Elmore-Yalch
POTENTIAL EFFECTS OF AUTOMATIC VEHICLE LOCATION AND COMPUTER-AIDED DISPATCH TECHNOLOGY ON PARATRANSIT PERFORMANCE: A SIMULATION STUDY, Liping Fu and Yiqun Xu
MULTIMODAL LEVEL-OF-SERVICE ANALYSIS AT PLANNING LEVEL, M Guttenplan, B W. Landis, L Crider, and D S. McLeod
HOW CAN THE QUALITY OF RAIL SERVICE IN TOKYO BE FURTHER IMPROVED?, H IEDA, Y Kanayama, M Ota, T Yamazaki, and T OKAMURA
BUS TRANSIT IN THE 21ST CENTURY: SOME PERSPECTIVES AND PROSPECTS, Herbert S. Levinson
TRIP TIME ANALYZERS: KEY TO TRANSIT SERVICE QUALITY, Theo H.J. Muller and Peter G. Furth
FRANCHISING AND REFRANCHISING OF PASSENGER RAIL SERVICES IN BRITAIN, John PRESTON
WINSTON-SALEM MOBILITY MANAGER: DATA COLLECTION, VALIDATION, AND PERFORMANCE EVALUATION, J R. Stone, J W. Baugh, S Chakravarty, and M N. Surasky
REFINEMENT AND USE OF SERVICE STANDARDS AT THE SAN DIEGO METROPOLITAN TRANSIT DEVELOPMENT BOARD, J Williamson and D Boyle
VALUE-OF-TIME DISTRIBUTIONS AND COMPETITIVE BUS SERVICES, Hai Yang, Hoi Yan Kong, and Qiang Meng
Submissions from 2000
BUS RAPID TRANSIT TECHNOLOGIES IN THE AMERICAS: AN OVERVIEW, R B. Diaz and D C. Schneck
CONDITIONAL BUS PRIORITY AT SIGNALIZED INTERSECTIONS: BETTER SERVICE WITH LESS TRAFFIC DISRUPTION, Peter G. Furth and Theo H.J. Muller
CAR SCHEDULING: WHAT'S THE POINT? (WITH DISCUSSION AND CLOSURE), A S. Lang, P O. Roberts, and J P. Sammon
TRANSIT SERVICES IN A COMPETITIVE MARKET, H K. Lo, C W. Yip, and K H. LEE
STRUCTURAL EQUATION MODEL OF CUSTOMER SATISFACTION FOR THE NEW YORK CITY SUBWAY SYSTEM, K R. Stuart, M Mednick, and J Bockman
CUSTOMER SATISFACTION AMONG TRANSIT RIDERS: HOW CUSTOMERS RANK THE RELATIVE IMPORTANCE OF VARIOUS SERVICE ATTRIBUTES, A Weinstein
Submissions from 1999
STRUCTURING AND ASSESSING TRANSIT MANAGEMENT RESPONSE TO CUSTOMER SATISFACTION SURVEYS, M K. Christopher, D Stuart, and P J. Foote
DO NORTH AMERICAN RAILROADS UNDERSTAND THEIR COSTS? IMPLICATIONS FOR STRATEGIC DECISION MAKING, Randolph R. Resor and Gregory L. Thompson
A Handbook for Measuring Customer Satisfaction and Service Quality, Transportation Research Board and Morpace International, Incorporated
Submissions from 1998
CUSTOMER SATISFACTION CONTRASTS: EXPRESS VERSUS LOCAL BUS SERVICE IN CHICAGO'S NORTH CORRIDOR, P J. Foote and D G. Stuart
ISSUES IN FARE POLICY: CASE OF THE NEW YORK TAXI INDUSTRY, B SCHALLER
SECURING OBJECTIVE DATA ON THE QUALITY OF THE PASSENGER ENVIRONMENT FOR TRANSIT RIDERS: REDESIGN OF THE PASSENGER ENVIRONMENT MEASUREMENT SYSTEM FOR THE BAY AREA RAPID TRANSIT DISTRICT, A Weinstein and R Albom
Submissions from 1996
REGIONAL MASS TRANSIT ASSIGNMENT WITH RESOURCE CONSTRAINTS, P Carraresi, F MALUCELLI, and S Pallottino
Submissions from 1995
PRIVATIZATION AND THE QUALITY OF RAIL SERVICES, P K. ELSE and T J. James
The Quality Journey: A TQM Roadmap for Public Transportation, Littleton C. MacDorman, John C. MacDorman, and William T. Fleming
