Follow

Submissions from 2013

Link

User Satisfaction of Intermodal Transfer Facilities in Lisbon, Portugal, Analysis with Structural Equations Modeling, João de Abreu e Silva and Hossein Bazrafshan

Link

Perceived service quality in bus transit service: A structural equation approach, Juan de Oña, Rocio de Oña, Laura Eboli, and Gabriella Mazzulla

Link

Transportation policy as spatial planning tool; reducing urban sprawl by increasing travel costs and clustering infrastructure and public transportation, Jonas De Vos and Frank Witlox

Link

User satisfaction and the organization of local public transport: Evidence from European cities, Carlo V. Fiorio, Massimo Florio, and Giovanni Perucca

Link

Automatic Data for Applied Railway Management. Case study of the London Overground, Michael Frumin, Jinhua Zhao, Nigel Wilson, and Zhan Zhao

Link

The Relationship between Bus Contract Costs, User Perceived Service Quality and Performance Assessment, David A. Hensher

Link

A latent class approach to dealing with respondent uncertainty in a stated choice survey for fare simplification on bus journeys, Stephane Hess, Jeremy Shires, and Peter Bonsall

Link

Users' Evaluation of Rail Systems in Mass Events, Case study in Mecca, Saudi Arabia, Isam Kaysi, Baha Alshalalfah, Amer Shalaby, Arwa Sayegh, Mounira Sayour, and Adnan Gutub

Link

Crowding in Public Transport: A Review of Objective and Subjective Measures, Zheng Li and David A. Hensher

Link

Long-Term Trends in Patron Satisfaction of DC Circulator, Errol C. Noel, Stephen Arhin, and Janet Thomas

Link

Quality attributes of public transport that attract car users: A research review, Lauren Redman, Margareta Friman, Tommy Gärling, and Terry Hartig

Link

Analysis of Effects of Activities While Traveling on Travelers' Sentiment, Kyoung-Ah Rhee, Joon-Ki Kim, Back-Jin Lee, Sungyop Kim, and Young-Ihn Lee

Link

Interurban bus service quality from the users' viewpoint, Marta Rojo, Luigi dell'Olio, Hernán Gonzalo-Orden, and Ángel Ibeas

Link

Definition and Properties of Alternative Bus Service Reliability Measures at the Stop Level, Meead Saberi, Ali Zockaie K, Wei Feng, and Ahmed M. El-Geneidy

Link

Measuring the impact of unfamiliar transit travel using a university access survey, Lorelei Schmitt, Graham Currie, and Alexa Delbosc

Link

A joint model of destination and mode choice for urban trips: a disaggregate approach, Seyedehsan Seyedabrishami and Yousef Shafahi

Link

Illuminating the unseen in transit use: A framework for examining the effect of attitudes and perceptions on travel behavior, Steven Spears, Douglas Houston, and Marlon G. Boarnet

Link

De Gustibus Disputandum Est: Non-Linearity in Public Transportation Service Quality Evaluation, Amanda Stathopoulos and Edoardo Marcucci

Link

A latent class generalised nested logit model and its application to modelling carrier choice with market segmentation, Chieh-Hua Wen, Wan-Wen Huang, Chiang Fu, and Pei-Yu Chou

Link

The Importance of Resident's Attitude Towards Service Quality in Travel Choice of Public Transit, Lin-na Zhao, Wei Wang, Xiao-jian Hu, and Yan-jie Ji

Submissions from 2012

Link

Travel mode switching: Comparison of findings from two public transportation experiments, Maya Abou-Zeid and Moshe Ben-Akiva

Link

Barriers to Passenger Rail Use: A Review of the Evidence, Simon Blainey, Adrian Hickford, and John Preston

Link

Valuing perceived insecurity associated with use of and access to public transport, Maria Börjesson

Link

Evaluating bicycle-transit users’ perceptions of intermodal inconvenience, Yung-Hsiang Cheng and Kuo-Chu Liu

Link

Determinants of Bicycle Transfer Demand at Metro Stations Analysis of Stations in Nanjing, China, Lijun Chen, Adam J. Pel, Xuewu Chen, Daniel Sparing, and Ingo A. Hansen

Link

Assessment of Potential Improvements to Metro-Bus Transfers in Bangkok, Thailand, Tristan Cherry and Craig Townsend

Link

Identifying the Determinants of Light Rail Mode Choice for Medium- and Long-Distance Trips Results from a Stated Preference Study, Lieve Creemers, Mario Cools, Hans Tormans, Pieter-Jan Lateur, Davy Janssens, and Geert Wets

Link

Using ordered attitudinal indicators in a latent variable choice model: a study of the impact of security on rail travel behaviour, Andrew Daly, Stephane Hess, Bhanu Patruni, Dimitris Potoglou, and Charlene Rohr

Link

Modelling the causes and impacts of personal safety perceptions on public transport ridership, Alexa Delbosc and Graham Currie

Link

A Methodology for Modeling and Identifying Users Satisfaction Issues in Public Transport Systems Based on Users Surveys, J. M. Del Castillo and Francisco G. Benitez

Link

The perception of Bus Rapid Transit: a passenger survey from Beijing Southern Axis BRT Line 1, Taotao Deng and John D. Nelson

Link

Understanding the impacts of a combination of service improvement strategies on bus running time and passenger’s perception, Ehab I. Diab and Ahmed M. El-Geneidy

Link

Structural Equation Modelling for Analysing Passengers’ Perceptions about Railway Services, Laura Eboli and Gabriella Mazzulla

Link

Navigating Multi-Modal Public Transport Systems: Real Time Perceptions of Processual Usability Using Video Methodology, Per Echeverri

Link

Spatially Aware Model for Optimal Site Selection Method and Application in a Greek Mobility Center, Dimitrios Efthymiou, Constantino Antoniou, and Yannis Tyrinopoulos

Link

Perceived Attributes in Multidimensional Appraisal of Urban Public Transportation, Mehdi Keyvan Ekbatani and Manouchehr Vaziri

Link

The influence of individual’s risk perception and attitudes on travel behavior, Wafa Elias and Yoram Shiftan

Link

How in-vehicle activities affect work commuters’ satisfaction with public transport, Dick Ettema, Margareta Friman, Tommy Gärling, Lars E. Olsson, and Satoshi Fujii

Link

Winners or Losers. Resident Perceptions of Transit-Induced Neighborhood Change, Yingling Fan and Andrew Guthrie

Link

Customer Loyalty and Chicago, Illinois, Transit Authority Buses Results from 2008 Customer Satisfaction Survey, Scott A. Figler, P. S. Sriraj, Eric W. Welch, and Nilay Yavuz

Link

Walking to the bus: perceived versus actual walking distance to bus stops for older adults, Daniel Baldwin Hess

Link

How Do People Perceive Service Attributes at Transit Facilities? Examination of Perceptions of Transit Service by Transit User Demographics and Trip Characteristics, Hiroyuki Iseki and Michael J. Smart

Link

Workshop 5 report: Network and system planning, Sergio Jara-Díaz and Alejandro Tirachini

Link

Public Transport Services in Klang Valley: Customer Expectations and Its Relationship Using SEM, Rohana Kamaruddin, Ismah Osman, and Che Anizaliana Che Pei

Link

A Stochastic Model of Passenger Generalized Time Along a Transit Line, Fabien Leurent, Vincent Benezech, and François Combes

Link

Accommodating perceptual conditioning in the valuation of expected travel time savings for cars and public transport, Zheng Li, David A. Hensher, and John M. Rose

Link

Using AHP to measure the perception gap between current and potential users of bus services, Moataz Mahmoud and Julian Hine

Link

Incorporation of customer satisfaction in public transport contracts – A preliminary analysis, Mathetha Mokonyama and Christoffel Venter

Link

Modeling Commuter Preferences for the Proposed Bus Rapid Transit in Dar-es-Salaam, Alphonse Nkurunziza, Mark Zuidgeest, Mark Brussel, and Martin Van Maarseveen

Link

Influence of values, beliefs, and age on intention to travel by a new railway line under construction in northern Sweden, A. Nordlund and K. Westin

Link

Relationship between service quality and demand for inter-urban buses, Marta Rojo, Hernán Gonzalo-Orden, Luigi dell'Olio, and Ángel Ibeas

Link

Perceived and Actual Wait Time Measurement at Transit Stops Using Bluetooth, G Scott Rutherford, Yinhai Wang, Kari Edison Watkins, and Yegor Malinovskiy

Link

Bus or Rail: An Approach to Explain the Psychological Rail Factor, Milena Scherer and Katrin Dziekan

Link

Travel Safety Fear Factor among Vulnerable Group of Travelers: The Urban Scenario, Rohana Sham, Syed Hassan Khalifah Soltani, Mashita Sham, and Suhana Mohamed

Link

Rail Passengers' Time Use and Utility Assessment 2010 Findings from Great Britain with Multivariate Analysis, Yusak O. Susilo, Glenn Lyons, Juliet Jain, and Steve Atkins

Link

Hate to Wait Effects of Wait Time on Public Transit Travelers' Perceptions, Allison Yoh, Hiroyuki Iseki, Michael Smart, and Brian D. Taylor

Submissions from 2011

Link

The effect of social comparisons on commute well-being, Maya Abou-Zeid and Moshe Ben-Akiva

Link

Quantitatively Understanding Transit Behavior from the Rider’s Point of View, Colin Bick

Link

Deploying effective service strategy in the operations stage of high-speed rail, Jui-Sheng Chou, Changwan Kim, Yao-Chen Kuo, and Nai-Chi Ou

Link

On the Asymmetric User Perception of Transit Service Quality, Cinzia Cirillo, Laura Eboli, and Gabriella Mazzulla

PDF

Impact of Capacity, Crowding, and Vehicle Arrival Adherence on Public Transport Ridership: Los Angeles and Sydney Experience and Forecasting Approach, Bill Davidson, Peter Vovsha, Mohammad Abedini, Chausie Chu, and Rory Garland

PDF

Modelling the causes and consequences of perceptions of personal safety on public transport ridership, Alexa Delbosc and Graham Currie

Link

Mind the map! The impact of transit maps on path choice in public transit, Zhan Guo

Link

A latent class approach to dealing with respondent uncertainty in a stated choice survey for fare simplification on bus journeys, Stephane Hess, Jeremy Shires, and Peter Bonsall

PDF

I can sit but I’d rather stand: Commuter’s experience of crowdedness and fellow passenger behaviour in carriages on Australian metropolitan trains, Lily Hirsch and Kirrilly Thompson

Link

Emotions on the move: Mobile emotions among train commuters in the South East of Denmark, Hanne Louise Jensen

Link

Public transport crowding: the current state of forecasting techniques in the UK and Australia, Hermann Maier, Daniel Brown, and Craig McPherson

Link

Market Orientation in Public Transport Research—A Review, Sofia Molander, Marcus Fellesson, Margareta Friman, and Per Skålén

PDF

Positioning needs for public transport, Nicola Mosca and Rocco Zito

Link

Importance of traveler attitudes in the choice of public transportation to work: findings from the Regional Transportation Authority Attitudinal Survey, Yasasvi Popuri, Kimon Proussaloglou, Cemal Ayvalik, Frank Koppelman, and Aimee Lee

Link

An Empirical Investigation of Passenger Wait Time Perceptions, Ioannis Psarros, Konstantinos Kepaptsoglou, and Matthew G. Karlaftis

Link

A topological route choice model for metro, Sebastián Raveau, Juan Carlos Muñoz, and Louis de Grange

Link

Does customer satisfaction predict customer demand in the rail sector?, Rob Sheldon, Miranda Mayes, Shepley Orr, and Ben Condry

Link

Stochastic multi-modal transport network under demand uncertainties and adverse weather condition, Agachai Sumalee, Kenetsu Uchida, and William H.K. Lam

Link

Effect of station improvement measures on customer satisfaction, Mark van Hagen and Mel Heilligers

Link

Factors affecting travellers's satisfaction with accessibility to public transportation, Mintesnot G. Woldeamanuel and Rita Cyganski

Link

Design of a user-centric decision support tool for fixed-route bus travel planning, Yuhong Zhou, Jean-Claude Thill, and Zhengdong Huang

Submissions from 2010

Link

Public Transportation Services in Oman: A Study of Public Perceptions, Rakesh Belwal and Shweta Belwal

Link

Modelling user perception of bus transit quality, Luigi dell'Olio, Angel Ibeas, and Patricia Cecin

Link

The quality of service desired by public transport users, Luigi dell'Olio, Angel Ibeas, and Patricia Cecin

PDF

Designing a public train station shelter to minimise anti-social behaviour and crime in Melbourne’s metropolitan rail environment, Jessica Diec, Selby Coxon, and Arthur de Bono

Link

A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view, Laura Eboli and Gabriella Mazzulla

Link

How to Capture the Passengers' Point of View on a Transit Service through Rating and Choice Options, Laura Eboli and Gabriella Mazzulla

Link

Evaluating City Bus Service Based on Zone of Tolerance of Expectation and Normalized Importance, Kai-Chieh Hu

Link

Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement, Wen-Tai Lai and Ching-Fu Chen

Link

Quantifying the Benefits Application of Customer Loyalty Modeling in Public Transportation Context, Jason Minser and Valerie Webb

Link

Attitudes towards public transport in New Zealand, S. J. Murray, D. Walton, and J. A. Thomas

Link

Anxiety-Based Formulation to Estimate Generalized Cost of Transit Travel Time, Akram Nour, Jeffrey M. Casello, and Bruce Hellinga

Link

Enjoyment of commute: A comparison of different transportation modes, Antonio Páez and Kate Whalen

Link

Service Reliability Measurement Using Automated Fare Card Data: Application to the London Underground, David L. Uniman, John Attanucci, Rabi G. Mishalani, and Nigel H.M. Wilson

Link

Evaluation Architecture Discussion of Route-Level Transit Service Quality, Xiaoguang Yang, Jian An, Haode Liu, Jing Teng, and Dong Zhang

Link

Operationalizing Place Making in a Choice Experiment Context, Craig D. Yannes, Nicholas E. Lownes, Norman W. Garrick, and Robert J. Johnston

Link

The multi-class schedule-based transit assignment model under network uncertainties, Yuqing Zhang, William H.K. Lam, Agachai Sumalee, Hong K. Lo, and C. O. Tong

Submissions from 2009

Link

Quantifying the importance of image and perception to Bus Rapid Transit, Alisdair Cain, Jennifer Flynn, Mark McCourt, and Taylor Reyes

Link

A New Customer Satisfaction Index for Evaluating Transit Service Quality, Laura Eboli and Gabriella Mazzulla

Link

Modeling the structural relationships among short-distance travel amounts, perceptions, affections, and desires, David T. Ory and Patricia L. Mokhtarian

Link

Could you also have made this trip by another mode? An investigation of perceived travel possibilities of car and train travellers on the main travel corridors to the city of Amsterdam, The Netherlands, N J A Van Exel and Piet Rietveld

Submissions from 2008

Link

Understanding How to Motivate Communities to Support and Ride Public Transportation, Mindy Rhindress, Frank Lynch, Susan Bregman, Rose E. Reichman, Nancy J. Coopersmith, and John A. Dunning

Submissions from 2007

Link

User perceptions of private paratransit operation in Indonesia, Tri Basuki Joewono and Hisashi Kubota

Link

Passenger perceptions and the ideal urban bus journey experience, Stephen Stradling, Michael Carreno, Tom Rye, and Allyson Noble