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Submissions from 2011

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I can sit but I’d rather stand: Commuter’s experience of crowdedness and fellow passenger behaviour in carriages on Australian metropolitan trains, Lily Hirsch and Kirrilly Thompson

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Emotions on the move: Mobile emotions among train commuters in the South East of Denmark, Hanne Louise Jensen

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Public transport crowding: the current state of forecasting techniques in the UK and Australia, Hermann Maier, Daniel Brown, and Craig McPherson

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Market Orientation in Public Transport Research—A Review, Sofia Molander, Marcus Fellesson, Margareta Friman, and Per Skålén

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Positioning needs for public transport, Nicola Mosca and Rocco Zito

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Importance of traveler attitudes in the choice of public transportation to work: findings from the Regional Transportation Authority Attitudinal Survey, Yasasvi Popuri, Kimon Proussaloglou, Cemal Ayvalik, Frank Koppelman, and Aimee Lee

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An Empirical Investigation of Passenger Wait Time Perceptions, Ioannis Psarros, Konstantinos Kepaptsoglou, and Matthew G. Karlaftis

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A topological route choice model for metro, Sebastián Raveau, Juan Carlos Muñoz, and Louis de Grange

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Does customer satisfaction predict customer demand in the rail sector?, Rob Sheldon, Miranda Mayes, Shepley Orr, and Ben Condry

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Stochastic multi-modal transport network under demand uncertainties and adverse weather condition, Agachai Sumalee, Kenetsu Uchida, and William H.K. Lam

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Effect of station improvement measures on customer satisfaction, Mark van Hagen and Mel Heilligers

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Factors affecting travellers's satisfaction with accessibility to public transportation, Mintesnot G. Woldeamanuel and Rita Cyganski

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Design of a user-centric decision support tool for fixed-route bus travel planning, Yuhong Zhou, Jean-Claude Thill, and Zhengdong Huang

Submissions from 2010

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Public Transportation Services in Oman: A Study of Public Perceptions, Rakesh Belwal and Shweta Belwal

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Modelling user perception of bus transit quality, Luigi dell'Olio, Angel Ibeas, and Patricia Cecin

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The quality of service desired by public transport users, Luigi dell'Olio, Angel Ibeas, and Patricia Cecin

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Designing a public train station shelter to minimise anti-social behaviour and crime in Melbourne’s metropolitan rail environment, Jessica Diec, Selby Coxon, and Arthur de Bono

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A methodology for evaluating transit service quality based on subjective and objective measures from the passenger’s point of view, Laura Eboli and Gabriella Mazzulla

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How to Capture the Passengers' Point of View on a Transit Service through Rating and Choice Options, Laura Eboli and Gabriella Mazzulla

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Evaluating City Bus Service Based on Zone of Tolerance of Expectation and Normalized Importance, Kai-Chieh Hu

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Behavioral intentions of public transit passengers—The roles of service quality, perceived value, satisfaction and involvement, Wen-Tai Lai and Ching-Fu Chen

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Quantifying the Benefits Application of Customer Loyalty Modeling in Public Transportation Context, Jason Minser and Valerie Webb

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Attitudes towards public transport in New Zealand, S. J. Murray, D. Walton, and J. A. Thomas

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Anxiety-Based Formulation to Estimate Generalized Cost of Transit Travel Time, Akram Nour, Jeffrey M. Casello, and Bruce Hellinga

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Enjoyment of commute: A comparison of different transportation modes, Antonio Páez and Kate Whalen

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Service Reliability Measurement Using Automated Fare Card Data: Application to the London Underground, David L. Uniman, John Attanucci, Rabi G. Mishalani, and Nigel H.M. Wilson

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Evaluation Architecture Discussion of Route-Level Transit Service Quality, Xiaoguang Yang, Jian An, Haode Liu, Jing Teng, and Dong Zhang

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Operationalizing Place Making in a Choice Experiment Context, Craig D. Yannes, Nicholas E. Lownes, Norman W. Garrick, and Robert J. Johnston

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The multi-class schedule-based transit assignment model under network uncertainties, Yuqing Zhang, William H.K. Lam, Agachai Sumalee, Hong K. Lo, and C. O. Tong

Submissions from 2009

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Quantifying the importance of image and perception to Bus Rapid Transit, Alisdair Cain, Jennifer Flynn, Mark McCourt, and Taylor Reyes

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A New Customer Satisfaction Index for Evaluating Transit Service Quality, Laura Eboli and Gabriella Mazzulla

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Modeling the structural relationships among short-distance travel amounts, perceptions, affections, and desires, David T. Ory and Patricia L. Mokhtarian

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Could you also have made this trip by another mode? An investigation of perceived travel possibilities of car and train travellers on the main travel corridors to the city of Amsterdam, The Netherlands, N J A Van Exel and Piet Rietveld

Submissions from 2008

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Understanding How to Motivate Communities to Support and Ride Public Transportation, Mindy Rhindress, Frank Lynch, Susan Bregman, Rose E. Reichman, Nancy J. Coopersmith, and John A. Dunning

Submissions from 2007

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User perceptions of private paratransit operation in Indonesia, Tri Basuki Joewono and Hisashi Kubota

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Passenger perceptions and the ideal urban bus journey experience, Stephen Stradling, Michael Carreno, Tom Rye, and Allyson Noble

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Electric Two-Wheelers in China: Effect on Travel Behavior, Mode Shift, and User Safety Perceptions in a Medium-Sized City, Jonathan Xavier Weinert, Chaktan Ma, Xinmiao Yang, and Christopher R. Cherry

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Individual and Neighborhood Determinants of Perceptions of Bus and Train Safety in Chicago, Illinois: Application of Hierarchical Linear Modeling, Nilay Yavuz, Eric Welch, and P S. Sriraj

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Employer perceptions and implementation of commute alternatives strategies, Kai Zuehlke and Randall Guensler

Submissions from 2006

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A Study of the impact of APTS on service quality perceptions of elderly and disabled riders, Julian M. Benjamin

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Passenger wait time perceptions at bus stops: empirical results and impact on evaluating real-time bus arrival information, Rabi G. Mishalani, Mark M. McCord, and John Wirtz

Submissions from 2005

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Teenage Attitudes and Perceptions Regarding Transit Use, Alisdair Cain, Peter Hamer, and Jennifer Sibley-Perone

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Utah transit authority’s connection protection system: Perceptions of riders and operators, Chris Cluett, Jeffrey H. Jenq, and Mitsuru Saito

Submissions from 2003

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AN EXPLORATION OF TRIANGULATION OF METHODOLOGIES: QUANTITATIVE AND QUALITATIVE METHODOLOGY FUSION IN AN INVESTIGATION OF PERCEPTIONS OF TRANSIT SAFETY, J. S. Perone and L. Tucker

Submissions from 2002

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TRANSIT USER PERCEPTIONS OF THE BENEFITS OF AUTOMATIC VEHICLE LOCATION, Zhong-Ren Peng, Danlin Yu, and Edward Beimborn

Submissions from 2000

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TRANSIT-PASSENGER PERCEPTIONS OF TRANSIT-RELATED CRIME REDUCTION MEASURES, T B. Reed, R R. Wallace, and D A. RODRIGUEZ

Submissions from 1998

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PERCEPTIONS IN MODE CHOICE USING SITUATIONAL APPROACH: TRIP-BY-TRIP MULTIVARIATE ANALYSIS FOR PUBLIC TRANSPORTATION, K G. Goulias, W Brog, and E Erl