Submissions from 2021
How does private vehicle users perceive the public transport service quality in large metropolitan areas? A European comparison, Juan de Oña, Esperanza Estévez, and Rocío de Oña
A streetcar to be desired? The development of a new approach to measure perception of place quality in the context of tram network modernisation, Matthew J. Diemer, Graham Currie, Chris De Gruyter, Md. Kamruzzaman, and Ian Hopkins
Dynamic associations between temporal behavior changes caused by the COVID-19 pandemic and subjective assessments of policymaking: A case study in Japan, Hongxiang Ding and Junyi Zhang
Understanding public transport satisfaction in post COVID-19 pandemic, Hongming Dong, Shoufeng Ma, Ning Jia, and Junfang Tian
Behavioural changes in transport and future repercussions of the COVID-19 outbreak in Spain, Eneko Echaniz, Andrés Rodríguez, Rubén Cordera, Juan Benavente, Borja Alonso, and Roberto Sañudo
Transport mode use during the COVID-19 lockdown period in Germany: The car became more important, public transport lost ground, Christine Eisenmann, Claudia Nobis, Viktoriya Kolarova, Barbara Lenz, and Christian Winkler
Exploring satisfaction of choice and captive bus riders: An impact asymmetry analysis, Dewei Fang, Yang Xue, Jason (Xinyu) Cao, and Shan Sun
Associations between built environment, perceived walkability/bikeability and metro transfer patterns, Zuoxian Gan, Min Yang, Qingcheng Zeng, and Harry J.P. Timmermans
The role of objective and perceived built environments in affecting dockless bike-sharing as a feeder mode choice of metro commuting, Yuanyuan Guo and Sylvia Y. He
A hybrid discrete choice model to understand the effect of public policy on fare evasion discouragement in Bogotá's Bus Rapid Transit, Luis A. Guzman, Julian Arellana, and José Pablo Camargo
Cost of traffic congestion in Dhaka Metropolitan City, Mohammed Ziaul Haider and Rabeya Sultana Papri
Demand-responsive passenger flow control strategies for metro networks considering service fairness and passengers’ behavioural responses, Ning Huan, Enjian Yao, and Jinmeng Zhang
Bayesian network modeling analyzes of perceived urban rail transfer time, Weixin Hua, Xuesong Feng, Chuanchen Ding, and Zejing Ruan
Analyzing travel captivity by measuring the gap in travel satisfaction between chosen and alternative commute modes, Prasanna Humagain, Jonas De Vos, and Patrick A. Singleton
Using Fuzzy Clustering of User Perception to Determine the Number of Level-of-Service Categories for Bus Rapid Transit, Yueying Huo, Jinhua Zhao, Xiaojuan Li, and Chen Guo
The impact of E-bus satisfaction on driving behaviour: A questionnaire-based study on E-bus drivers, Kang Jiang, Chen Shao, Zhongxiang Feng, Quansheng Yue, Zhenhua Yu, Shunying Zhu, and Zhipeng Huang
How did the COVID-19 pandemic impact traveler behavior toward public transport? The case of Athens, Greece, Athanasios Kopsidas, Christina Milioti, Konstantinos Kepaptsoglou, and Eleni I. Vlachogianni
Happy today, satisfied tomorrow: emotion—satisfaction dynamics in a multi-week transit user smartphone survey, Huyen T.K. Le and Andre L. Carrel
Understanding gender difference in perceptions toward transit services across space and time: A social media mining approach, Shuli Luo and Sylvia Y. He
Identification of key determinants of travel satisfaction for developing policy instrument to improve quality of life: An analysis of commuting in Delhi, Bandhan Bandhu Majumdar, Malavika Jayakumar, Prasanta K. Sahu, and Dimitris Potoglou
Investigating users' travel behaviours and perceptions of single-corridor BRT: Lessons from Lahore, Bilal Zia Malik, Zia ur Rehman, Ammad Hassan Khan, and Waseem Akram
Quantifying service-reliability-based day-to-day evolution of travel choices in public transit systems with smart transit card data, Mingyou Ma, Wei Liu, Xinwei Li, Fangni Zhang, Sisi Jian, and Vinayak Dixit
Establishing service quality interrelations for Metro rail transit: Does gender really matter?, Jyoti Mandhani, Jogendra Kumar Nayak, and Manoranjan Parida
Is Local Public Transport unsuitable for elderly? Exploring the cases of two Italian cities, Ilaria Mariotti, Claudia Burlando, and Stefano Landi
Dissonance and commute satisfaction: Which reference point to use?, Tai-Yu Ma, Veronique Van Acker, Sébastien Lord, and Philippe Gerber
‘Ecological concerns weren’t the main reason why I took the bus, that association only came afterwards’: on shifts in meanings of everyday mobility, Franziska Meinherz and Livia Fritz
Modelling the impact of rail delays on passenger satisfaction, Fredrik Monsuur, Marcus Enoch, Mohammed Quddus, and Stuart Meek
Urban travel behavior adaptation of temporary transnational residents, Mayara Moraes Monteiro, João de Abreu e Silva, Haustein Sonja, and Jorge Pinho de Sousa
Autonomous buses: Intentions to use, passenger experiences, and suggestions for improvement, Kostas Mouratidis and Victoria Cobeña Serrano
Investigating the complexity of perceived service quality and perceived safety and security in building loyalty among bus passengers in Vietnam – A PLS-SEM approach, Duy Q. Nguyen-Phuoc, Anh Thi Phuong Tran, Tiep Van Nguyen, Phuong Thi Le, and Diep Ngoc Su
Relevance of detailed transfer attributes in large-scale multimodal route choice models for metropolitan public transport passengers, Otto Anker Nielsen, Morten Eltved, Marie Karen Anderson, and Carlo Giacomo Prato
Transport accessibility, residential satisfaction, and moving intention in a context of limited travel mode choice, Rosechin Olfindo
Walkability assessment for urban areas around railway stations along the Rhine-Alpine Corridor, Noriko Otsuka, Dirk Wittowsky, Marlene Damerau, and Christian Gerten
Feeder-trunk and direct-link schemes for public transit: a model to evaluate the produced accessibility, Umberto Petruccelli and Antonello Racina
Joint Model of Sustainable Mode Choice for Commute, Shift Potential and Alternative Mode Chosen, Ganesh Ambi Ramakrishnan, Karthik K. Srinivasan, Aupal Mondal, and Chandra R. Bhat
Who doesn’t mind waiting? Examining the relationships between waiting attitudes and person- and travel-related attributes, F. Atiyya Shaw, Aliaksandr Malokin, Patricia L. Mokhtarian, and Giovanni Circella
The influence of ambient scent on the passengers’ experience, emotions and behavioral intentions: An experimental study in a Public Bus service, Joaquim Silva, Elisabete Sampaio Sá, Marco Escadas, and Joana Carvalho
Assessing travel satisfaction in public transport: A configurational approach, Alexandre Sukhov, Katrin Lättman, Lars E. Olsson, Margareta Friman, and Satoshi Fujii
Investigating the determinants to retain spurious-loyalty passengers: A data-fusion based approach, Shichao Sun, Lingyu Xu, Yukun Yao, and Zhengyu Duan
Public transport accessibility accounting for level of service and competition for urban opportunities: An equity analysis for education in Santiago de Chile, Ignacio Tiznado-Aitken, Juan Carlos Muñoz, and Ricardo Hurtubia
Value-Based Approach to Assess the Impact of Lifestyles on Mode Shares, Veronique Van Acker, Sazkia Sandoval, and Mario Cools
Determining mode shift elasticity based on household income and travel cost, N. Vasudevan, Ninad Gore, Rupali Zope, Shriniwas Arkatkar, and Gaurang Joshi
A mixed-equilibrium model of individual and household activity–travel choices in multimodal transportation networks, Khoa D. Vo, William H.K. Lam, and Zhi-Chun Li
Using a three-stage model of change to understand people’s use of bicycle, public transport, and car, Henriette Wallén Warner, Gunilla Björklund, and Jan Andersson
Analysis of waiting time perception of bus passengers provided with mobile service, Po-Chieh Wang, Yu-Ting Hsu, and Chia-Wei Hsu
Mobility-on-demand versus fixed-route transit systems: An evaluation of traveler preferences in low-income communities, Xiang Yan, Xilei Zhao, Yuan Han, Pascal Van Hentenryck, and Tawanna Dillahunt
Taking the path less travelled: Valuation of denied boarding in crowded public transport systems, Menno Yap and Oded Cats
Integrating transit systems with ride-sourcing services: A study on the system users’ stochastic equilibrium problem, Yufeng Zhang and Alireza Khani
I’m curious, I’m open to it, I test it, I trust it! A focus groups study to understand a-priori trust in automated buses, Jan C. Zoellick, Lina Kluy, Susanna Rössle, Janne Witte, Liane Schenk, Adelheid Kuhlmey, and Stefan Blüher
Submissions from 2020
The Movingo integrated ticket: seamless connections across the mälardalen region of Sweden, Ilyas B. Alhassan, B. Matthews, Jeremy P. Toner, and Yusak O. Susilo
Effect of critical incidents on public transport satisfaction and loyalty: an Ordinal Probit SEM-MIMIC approach, Jaime Allen, Laura Eboli, Gabriella Mazzulla, and Juan de Dios Ortúzar
On the effect of operational service attributes on transit satisfaction, Jaime Allen, Juan Carlos Muñoz, and Juan de Dios Ortúzar
Enhancing the use of transit in arid regions: Case of Abu Dhabi, Mayada Adnan Almardood and Praveen Maghelal
Role of Attitudes in Transit and Auto Users’ Mode Choice of Ridesourcing, Ghazaleh Azimi, Alireza Rahimi, Hamidreza Asgari, and Xia Jin
Heterogeneity in desired bus service quality from users’ and potential users’ perspective, Maria Grazia Bellizzi, Luigi dell'Olio, Laura Eboli, and Gabriella Mazzulla
User acceptance of automated public transport: Valence of an autonomous minibus experience, Christoph Bernhard, Daniel Oberfeld, Christian Hoffmann, Dirk Weismüller, and Heiko Hecht
Route guidance ranking procedures with human perception consideration for personalized public transport service, Avishai (Avi) Ceder and Yu Jiang
Measuring crowding-related comfort in public transport, Dilay Çelebi and Şükrü İmre
Determinants of intention-to-use first-/last-mile automated bus service, Pei Nen Esther Chee, Yusak O. Susilo, and Yiik Diew Wong
How attractive is it to use the internet while commuting? A work-attitude-based segmentation of Northern California commuters, Sungtaek Choi and Patricia L. Mokhtarian
Examining women's perception of safety during waiting times at public transport terminals, Subeh Chowdhury and Bert van Wee
Minutes Matter: A Bus Transit Service Reliability Guidebook, Alan Danaher, James Wensley, Amy Dunham, Ted Orosz, Ryan Avery, Kenneth Cobb, Kari Watkins, Carly Queen, Simon Berrebi, Marlene Connor, and Jim McLaughlin
Perception of Public Transport Quality of Service among Regular Private Vehicle Users in Madrid, Spain, Juan de Oña, Esperanza Estévez, and Rocio de Oña
Joint Model of Application-Based Ride Hailing Adoption, Intensity of Use, and Intermediate Public Transport Consideration among Workers in Chennai City, Aravinda Devaraj, Ganesh Ambi Ramakrishnan, Gopindra Sivakumar Nair, Karthik K. Srinivasan, Chandra R. Bhat, Abdul R. Pinjari, Gitakrishnan Ramadurai, and Ram M. Pendyala
Commuters’ Assessment of Public Transport as a “Reasonable” Option in Montreal, QC, James DeWeese and Ahmed El-Geneidy
Valuation of transfer for bus users: The case of Gran Canaria, Raquel Espino and Concepción Román
Assessing operation and customer perception characteristics of high frequency local and limited-stop bus service in Vancouver, Canada, Emily Grisé and Ahmed El-Geneidy
Ageing in a transit-oriented city: Satisfaction with transport, social inclusion and wellbeing, Sylvia Y. He, John Thøgersen, Yannie H.Y. Cheung, and Alesia H.Y. Yu
A focus group study on the potential of autonomous vehicles as a viable transportation option: Perspectives from people with disabilities and public transit agencies, Jinuk Hwang, Wei Li, Laura Stough, Chanam Lee, and Katherine Turnbull
Light rail development with or without gentrification?: Neighborhood perspectives on changing sense of place in Denver, Colorado, Sara L. Jackson and Joshua Buckman
Personalized predictive public transport crowding information with automated data sources, Erik Jenelius
Activity Participation and Perceptions on Informal Public Transport and Bus Rapid Transit in Dar es Salaam, Lucy Joseph, An Neven, Karel Martens, Opportuna Kweka, Geert Wets, and Davy Janssens
Willingness to ride and perceptions of autonomous public transit, Eva Kassens-Noor, Zeenat Kotval-Karamchandani, and Meng Cai
Integrated impacts of public transport travel and travel satisfaction on quality of life of older people, Junghwa Kim, Jan-Dirk Schmöcker, Toshiyuki Nakamura, Nobuhiro Uno, and Takenori Iwamoto
Role of Timetable, Rolling Stock Rescheduling, and Information Strategies to Passengers in Public Transport Disruptions, Nuannuan Leng, Zhengwen Liao, and Francesco Corman
Exploring behavioral heterogeneities of metro passenger’s travel plan choice under unplanned service disruption with uncertainty, Binbin Li, Enjian Yao, Toshiyuki Yamamoto, Ying Tang, and Shasha Liu
Stress perceived by foreigners that use public transportation in Bogotá (Colombia), Gonzalo Luna-Cortés
On the role of route choice modeling in transit sketchy design, Sida Luo and Yu (Marco) Nie
Prioritizing Metro Service Quality Attributes to Enhance Commuter Experience: TOPSIS Ranking and Importance Satisfaction Analysis Methods, Bandhan Bandhu Majumdar, Dilum Dissanayake, Avanindra Singh Rajput, Yong Qi Saw, and Prasanta Kumar Sahu
Interrelationships among service quality factors of Metro Rail Transit System: An integrated Bayesian networks and PLS-SEM approach, Jyoti Mandhani, Jogendra Kumar Nayak, and Manoranjan Parida
Minibus taxis in Kampala's paratransit system: Operations, economics and efficiency, Innocent Ndibatya and M. J. Booysen
Influence mechanism of the corporate image on passenger satisfaction with public transport in China, Anning Ni, Chunqin Zhang, Yuting Hu, Weite Lu, and Hongwei Li
Perceived Quality of Bus Transit Services: A Route-Level Analysis, Connor Nikel, Gamal Eldeeb, and Moataz Mohamed
Passenger opinions of the perceived safety and interaction with automated shuttles: A test ride study with ‘hidden’ safety steward, Sina Nordhoff, Jork Stapel, Bart van Arem, and Riender Happee
Does urban form influence automobile trip frequency in Accra, Ghana?, Nana Yaw Oppong-Yeboah and Tae-Hyoung Tommy Gim
Social media semantic perceptions on Madrid Metro system: Using Twitter data to link complaints to space, Joaquín Osorio-Arjona, Jiri Horak, Radek Svoboda, and Yolanda García-Ruíz
Sexual harassment in public transport in Bogotá, Lina Marcela Quinones
Toll roads vs. Public transportation: A study on the acceptance of congestion-calming measures in Madrid, Fernando Romero, Juan Gomez, Antonio Paez, and José Manuel Vassallo
Test-riding the driverless bus: Determinants of satisfaction and reuse intention in eight test-track locations, Jordi Rosell and Jaime Allen
The personal and contextual factors that affect customer experience during rail service failures and the implications for service design, Tracy Ross, Andrew May, and Stuart A. Cockbill
Selection of intervention areas for improving travel condition of walk-accessed bus users with a focus on their accessibility: An experience in Bhubaneswar, Subhojit Roy and Debasis Basu
Sequenced Ordered Logit Model Considering Latent Variables for Determining Trip Satisfaction of Metro Passengers, Tara Saeidi, Mahmoud Mesbah, and Meeghat Habibian
Intention to use light-rail transit in Houston, Texas, United States: Findings from the travel-related activity in neighborhoods study, Ipek N. Sener, Kyuhyun Lee, Casey P. Durand, Abiodun O. Oluyomi, and Harold W. Kohl lll
Travel attitudes and mode use among Asian international students at an Australian university, Rahman Shafi, Alexa Delbosc, and Geoffrey Rose
Customer satisfaction in urban rail: a study on transferability of structural equation models, Amirali Soltanpour, Mahmoud Mesbah, and Meeghat Habibian
Fear follows form: A study of the relationship between neighborhood type, income and fear of crime at train stations, Sofie Kirt Strandbygaard, Otto Anker Nielsen, Alan Keith Spencer Jones, Bo Grönlund, and Lotte Bjerregaard Jensen
Quantitative Modeling of Congestion in Metro Station Based on Passenger Time Perceptions, Jing Teng, Weiwei Pan, and Cen Zhang
Mobility needs, activity patterns and activity flexibility: How subjective and objective constraints influence mode choice, Mikkel Thorhauge, Habtama Tilahun Kassahun, Elisabetta Cherchi, and Sonja Haustein
The perception of service quality among paratransit users in Metro Manila using structural equations modelling (SEM) approach, Noriel Christopher C. Tiglao, Janna M. De Veyra, Niki Jon Y. Tolentino, and Mark Angelo Y. Tacderas